Technical Claims Expert

1 week ago

Sydney, Australia Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Most Loved Workplace®

Forbes Best-in-State Employer

Technical Claims Expert

Do Something meaningful.
- At Sedgwick caring counts_
- Join our Team and help make a difference, where every day taking care of others is at the core of everything we do._

Are you looking for a job that will take your claims experience/skills to the next level?
- Work for a leading risk solution-based organisation based in over 20 different countries
- Be part of a vibrant and diverse work culture
- +0.5 % on top of required superannuation
- Discounts to several retailers through our employee benefits portal
- Access to continual role and non-role based training and development
- Hybrid working solutions
- Career growth opportunities locally and globally

TECHNICAL CLAIMS EXPERT

As a Technical Claims Expert, you will be responsible for managing the customer and claim journey. Success in this role will be ensuring the customer is treated with care, the best outcome possible is achieved and the customer experience extremely positive. This is a role where you can make a real difference in the lives of your customers.

Primary Purpose of the role
- Obtaining all necessary information on claims for the purpose of completing assessment and determine the cost and extent of damages
- Proactively seeking to clarify and resolve claims using the best method of communication and initiative
- Contributing to the continuous development of the claims process by identifying and implementing several opportunities for the development of products and process improvement
- Responding to claims in a timely manner
- Making approval or denial decisions regarding claims notifying the insurer of a covered loss as defined under the insurance policy
- Negotiating settlements with claimants in accordance with provided policy or guidelines

About Sedgwick Australia

With 27,000 colleagues around the globe, Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.

Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem-solving and an engaging working environment.

Want to know more about Sedgwick and what we do?

Please visit our website

Applications can be made by clicking on the “Apply” button.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

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