Technical Claims Manager

**TECHNICAL CLAIMS MANAGER- PERSONAL INJURY | SYDNEY**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**The role**

The primary purpose of this role is to drive the technical capability and performance of the Government Services business through targeted intervention and strategic claims advice, identification, and implementation of initiatives to maximise financial performance of the Nominal Insurer and TMF claims operations.

**You'll be responsible for**
- Proactively identifying strategic business improvement opportunities and collaborating with senior management/leaders to gain support for initiatives and drive through to implementation.
- Providing expert strategic technical and claims management initiatives to improve claims performance outcomes across the Government Services, whilst taking the lead in developing technical and legal claims capabilities of all claims management staff.
- Providing direction for legislative and regulatory changes that impact claims management practices, including leading internal or external changes required.
- Providing expert specialist support, direction, and advice on the interpretation of technical claims queries across the Government Services business.
- Providing expert technical direction and support to the NSW WC Technical Specialists, to build technical capability across the claims teams.

**About you**
- Extensive experience in managing technical claims in the NSW Workers Compensation environment (minimum 5 years)
- Comprehensive knowledge of NSW Workers Compensation Legislation and Regulation
- Demonstrated experience in business wide strategy development and implementation
- Expert understanding of claims management models and claims management cost drivers
- Demonstrated extensive experience in people leadership

**Benefits and perks**
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program
- own a piece of your employer
- For more details about our benefits, visit the Allianz Careers site.

**About our culture**

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work. We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

**Job Level**:

- Management

**Location**:

- Sydney, NSW, AU, 2000

**Area of Expertise**:

- Operations

**Unit**:

- Allianz Capital Partners

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Temporary

**ID**:

- 62084

**Position Cluster**:

- Non-Executive