Capability Manager

Capability Manager

**Capability Manager (Learning & Development) - 51431**
- Sydney
- Full-time permanent
- Hybrid working model

**How will I help?**

You will be responsible for driving capability development and maximising workforce performance. This role acts as the product owner for capability development initiatives, working closely with business leaders, functional teams, and employees to identify performance gaps, design customised solutions, and implement strategies to enhance individual and team capabilities, ultimately improving employee effectiveness to achieve business outcomes.

**Key Responsibilities**:

- Lead the design, development, and delivery of innovative learning solutions, ensuring they meet user requirements and address performance gaps effectively with performance metrics and key performance indicators (KPIs) to measure the effectiveness of capability development initiatives.
- Stakeholder engagement and collaboration
- Maintain high standards of quality in learning products, ensuring they meet user needs, adhere to best practices, and align with industry and group standards.
- Build strong partnerships with business leaders, functional teams, and employees to understand their performance needs.
- Contribute to the development and effectiveness of learning solution roadmaps and initiatives to ensure impactful results/outcomes for stakeholders.

**What's in it for me?**

You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

**Required**:

- Cert IV Training and Assessment, or equivalent (minimum)
- Depth of experience (5+ years) in performance consulting, capability development, or related fields
- Proven track record in designing, implementing, and delivering successful performance improvement and capability development initiatives
- Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights
- Excellent communication, facilitation, stakeholder management, and product ownership skills
- Knowledge of learning and development methodologies, adult learning principles, instructional design, and product management practices
- Familiarity with relevant tools, assessments, and technologies used in performance consulting, capability development, and product management.

**Desirable**:

- Knowledge and experience in Financial and/or Banking industries and/or Professional Service Industries and/or Transformation Change functions e.g., business & technical project delivery
- Bachelor degree in a relevant field such as Education, Human Resources, Organisational Development, Business Administration, or Psychology

**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002166638186