Manager, Effectiveness and Capability

15 hours ago

Sydney, Australia Westpac Banking Corporation Full time

Manager, Effectiveness and Capability
- Permanent role
- Sydney, Melbourne, Brisbane, Adelaide

**How will I help?**

This role will work in collaboration with the Business Institute to design and deliver a new frontline capability uplift framework. The framework will focus on uplifting sales and relationship management capability across Commercial Banking. This will be done by designing and delivering targeted training and skill development sessions for bankers. The Manager Effectiveness and Capability will also be responsible for ownership of the Commercial Banking role ready program to support all new starters.

**What's in it for me?**

You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- 2-3 years of training and capability design and development
- Strong stakeholder management experience
- Experience in coaching and training delivery roles.
- Excellent verbal and written communication skills
- Ability to multitask
- A proactive risk management mindset

**What's it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002264841195

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