Capability Manager

**Capability Manager - 51464**
- Full-time Permanent
- Hybrid Working Model
- Location: Sydney, Melbourne or Brisbane

**How will I help?**

**Key Responsibilities**:

- Stakeholder engagement and collaboration at all levels
- Lead capability development initiatives by leading the work and ensuring quality outcomes
- Performance consulting, including assessment and analysis, measurement, and evaluation
- Product ownership for capability initiatives
- Thought leadership and best practice.
- Capability solution development and embedment strategies and execution plans
- Conduct research to understand the problem, opportunity or challenge, learners environment, needs, motivations and preferences
- Analyse learning data to iteratively improve learning experiences and impact
- Project management
- Continuously learn and stay updated on emerging trends in learning and capability development

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- 5+ years of experience including a proven track record in consulting, designing, implementing, and delivering successful performance improvement and capability development initiatives (required)
- Bachelor’s degree in human resources, Organisational development, Adult education, Learning, Psychology, or a related field (desirable).
- Experience across multiple industries, including Financial Services, Professional Services, and Adult Education, with a focus on designing and delivering impactful solutions for professional development, career pathing, CPD, and accreditation frameworks (desirable)
- Excellent stakeholder management, communication, collaboration, and organisation skills, and product ownership skills
- Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights
- Proficiency in learning and development methodologies, tools, assessments, principles, practices instructional design, and product management practices
- Proficiency in design thinking methodologies, user research techniques, and data analysis
- Knowledge of emerging technologies (e.g., AI, adaptive learning) and a demonstrated creativity, empathy, and passion for designing transformative learning experiences
- Exposure to career coaching and mentoring practices (desirable)
- Cert IV in Training and Assessment
- Experience in building capability and skills frameworks, learner journey mapping, career pathing, capability and talent assessments, capability benchmarking, and embedding learning through the 70:20:10 approach
- A continuous improvement mindset and the ability to operate in a changing environment

**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?