Helpdesk Support

5 days ago

Melbourne, Australia Davidson Group Services Full time

**About the Company**

Our client is a progressive, market leading financial institution with offices across Australia and New Zealand. They pride themselves on providing an innovative and flexible service to their customers as well as a supportive and collaborative working environment to their employees.

**About the Role**
- Uplift services and support systems to provide excellent customer experiences
- Configure infrastructure for optimal use
- Resolve escalated 3 rd level technical incidents
- Support and create systems that promote customer self-service
- Provide mentorship and cross-skilling to team members

**About you**

We are looking for somebody who wants to be part of a team and contribute to a positive team culture, people who enjoy collaborating with colleagues and will have a go at putting their hand to any task. As well as this, we are looking for at least 3 of the following technical skills:

- Azure Active Directory
- Device Management (Intune/Endpoint)
- Office 365 Administration
- Basic Networking (Firewall, Switches, Routers VPN)
- Scripting (PowerShell)

**What’s in it for you**
- Inclusive, collaborative, supportive and progressive workplace
- Free lunch, every day
- Yearly salary reviews
- Bonus/stock options
- Insurance discounts and a range of financial subsidies
- Flexible hybrid working model

If the above sounds like a good opportunity for you, please don't hesitate...

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