Performance and Insights Specialist

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
The role will be accountable to ensure that Client insights are delivered and utilised, and that account teams have the tools, training and architecture environment to be successful. The role will ensure that best practices are leveraged and implemented proactively on accounts. This role will also require hands-on dashboard and report development as required and the ability to distil information through a Client lens.

Key elements will include delivery of the day-to-day performance management requirements and exploring solutions for the account’s data needs and problems. The role defines the business questions which need be answered to effectively deliver operational improvements, whilst endeavoring to create new data-driven approaches for the purpose of generating business and operations insights through data analytics and information visualization.

**Major responsibilities**:
Provide relationship management and advisory support to account team identifying trends, risks, compliance gaps, opportunity insights to enable fact-based decision making
Develop creative and innovative solution architecture to deliver on Account strategic priorities to help solution from problem statements, discover value from data and articulate these to the leadership team
Be an engaging storyteller, adept at translating data into meaning and relevant information for the business. Devise and promote creative data visualisation to derive actionable intelligence
Have commercial experience, understand how our business works and the ability to identify opportunities to reduce our cost and increase productivity for Clients
Provide optimisation opportunities across the region discovered from sharing best practices and collaboration across regions
Lead discovery and problem-solving teams to develop recommendations based on data interpretation and analysis to transform behaviours and techniques

Please note that you must be an Australian Citizen in order to comply with our client’s requirement with the ability to gain and retain baseline security clearance.

Should be a business person first and foremost, and possess substantial operational experience, strong domain knowledge and a keen understating of how to leverage IT and data analytics tools
A high level of written and verbal communication skills, strong presentation skills, including long form reporting and technical writing.
Strong customer focus and demonstrated ability to work seamlessly with business and technical teams.
Business model knowledge and ability to scope and numerically quantify business problems.
Understanding Big Data statistical modelling techniques, including hypothesis testing, regression analysis, classification, model selection, and natural language processing

**Understanding of Data Wrangling**: Data Discovery, Acquisition & Transformation process and the specific use of tools to support Self Service data preparation and data governance.
Working understanding of data warehouse design and data mining and ability to clean data and structure according to a required schema.

**What you can expect from us**:
At JLL, we value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia. With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our