Guest Service Agent

4 days ago

Cannon Hill, Australia Quest Cannon Hill Full time

**Description**:
**Front Office Receptionist/Guest Service Agent**

Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is well positioned for further expansion in line with a JV partnership with global hotel group, The Ascott Limited.

Quest Cannon Hill is a 100 room property located in Brisbane's growing southeast corporate corridor. The property opened in June 2018 and has a primarily corporate customer base.

**The Role**

Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk.

Will demonstrate a passion for customer service and ensuring a positive experience for all guests, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, a keen eye for detail, high standards of personal presentation, and a highly team orientated ethos.

Previous front office reception experience in a hospitality, travel or tourism environment would be highly regarded, as would other types of customer facing roles eg retail.

**The Opportunity**

The role presents a great opportunity to work with a close knit and well established team under the banner of the highly successful and established Quest brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation at participating Quest properties nationally, onsite parking, team performance incentives eg movie vouchers and opportunities to participate in any number of events and learning and development activities.

**Applications**

Click ‘Apply’ to submit your CV.

Please be aware applicants will be required to provide evidence of their eligibility to work in Australia, and may be required to undertake police checks as a condition of employment.

**Role Type**:

- In-house - Temporary - Part-time - Associate

**Pay Rate**:

- 28 AUD - 35 AUD (Hour)

**Company Overview**:

  • Guest Service Agent

    1 week ago

    Box Hill, Australia Avani Full time

    **Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...

  • Guest Service Agent

    4 days ago

    Broken Hill, New South Wales, Australia Broken Hill Tourist Park Full time $45,000 - $65,000 per year

    About UsExperience Broken Hill is a family-owned business specialising in hospitality, managing a portfolio of accommodations including the Broken Hill Tourist Park, Outback View Holiday Park, Sturt Motel, and Away Cottages. We focus heavily on teamwork and maintaining a strong reputation through skills, knowledge-sharing, and values.As part of the...

  • Guest Service Agent

    4 days ago

    Red Hill VIC, Australia Lancemore Lindenderry Red Hill Full time $50,000 - $70,000 per year

    Guest Service Agent – Full Time oxsr Part TimeLindenderry Red Hill | Be Part of Something SpecialBe part of a fun, supportive and passionate teamCompetitive salary, great work conditions and staff discountsFull-time or part-time role availableWe're on the lookout for a friendly, experienced and well-presented Guest Service Agent to join our Front Office...

  • Guest Service Agent

    3 days ago

    Box Hill, Australia Avani Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    3 days ago

    Red Hill, Australia Lancemore Hotel Group Full time

    **Be part of our fun, supportive team**: - ** Competitive salary, excellent work conditions and employee discounts**: - ** Full Time Role** The Lindenderry Red Hill by Lancemore is looking for friendly, experienced and well presented team member who will fit into our culture of delivering outstanding customer service. Currently we are looking for a full time...

  • Guest Service Agent

    2 weeks ago

    Box Hill, Australia Avani Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    3 days ago

    Red Hill, Australia Lancemore Hotel Group Full time

    **Be part of our fun, supportive team**: - ** Competitive salary, excellent work conditions and employee discounts**: - ** Part Time or Casual Role** The Lindenderry Red Hill by Lancemore is looking for friendly, experienced and well presented team member who will fit into our culture of delivering outstanding customer service. We have an opportunity for...

  • Guest Service Agent

    1 week ago

    Rooty Hill, Australia West HQ Full time

    Are you a passionate guest services professional who enjoys delivering bespoke and memorable experiences? We have the job for you! - ** $26.70 + shift allowances and penalty rates**: - ** Complimentary daily meals**: - ** Free gym membership + pool access**: - ** Uniform and training provided** As a Guest Services Agent you will be the first point of...

  • Hotel Receptionist

    4 days ago

    Rooty Hill, Australia West HQ Full time

    Novotel Hotel is a global leader in the hospitality industry, offering a blend of comfort, modern amenities, and exceptional service. We are dedicated to creating memorable experiences for our guests and are seeking a friendly and professional Guest Services Agent to join the team. - ** Free Gym Membership and pool access to the largest fitness facilities in...

  • Guest Services Agent

    4 days ago

    Red Hill, Australia Lancemore Hotel Group Full time

    **Join this award winning team. Lancemore Lindenderry Red Hill are the recent recipients of 'Regional Property of the Year' as named by HM Magazine and Lancemore Hotels 'Hotel of the Year' - just to name a few**: - ** Permanent FT role available**: - ** Competitive salary, full time role, flexible work hours and Free "YOU" Day - get a paid day off on your...