Showroom Sales Assistant

**Job ID**: 288301
- **Date posted**: 29/04/2025

**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion.We care about people & planet and promote health & wellbeing.We nurture your development and provide career opportunities to unlock your potential. **What you need to know**Working at IKEA has its benefits and rewards:

- $28.59 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

- This role Permanent Full-time 76hrs/fortnight.
- The internal job title is Sales Co-worker
- Rotating roster, with shift ranging between 8:00am to 9:30pm, weekdays and be available to work 3 out of 4 weekends in a month (both Saturday and Sunday).

RECRUITMENT PROCESS AND KEY DATES

**About this work area**As Showroom Sales Assistant your responsibilities will include, but are not limited to:

- Be an IKEA Ambassador by understanding that you impact our customer’s experience by offering tailored solutions and answering questions related to their kitchen and home furnishing needs.
- Actively approach customers to identify their needs by asking insightful questions and advising them on the best kitchen solutions for their lifestyle and space.
- Support customers throughout their kitchen design journey using our 3D kitchen planning software and accessory workshops, building strong and lasting relationships.
- Ensure the sales area is always stocked, well-presented, attractively merchandised, and correctly priced to create an inspiring shopping experience.
- Build strong relationships with your team and other departments, contributing to a collaborative, supportive, and inclusive working environment.
- Stay knowledgeable about in-store promotions, delivery options, product features, and benefits to better assist and inspire customers.

As Showroom Sales Assistant you are or have:

- Proven experience in a sales or customer service role, ideally within the furniture, colour consulting or high-value items retail industry.
- A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers.
- A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience.
- An authentic approach to generating sales, paired with a professional, self-motivated attitude towards achieving sales targets and KPIs.
- Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities to navigate customer needs.
- A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team.
- Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools.
- A safe and adaptable approach to physical tasks, including manual handling, repetitive movements, and lifting.

**We need people like you**At IKEA, work is so much more than a job. Come join us