Manager Medical Record Service

**Job no**: 866236
**Work type**: Full time
**Location**: Adelaide Metro Northern
**Categories**: Administration and Clerical
- **Northern Adelaide Local Health Network - Corporate Services - Elizabeth Vale and Modbury**:

- **Salary**: $97,022 - $102,626 p.a. **- ASO6; Permanent Full-Time**

**About Us**:
The Northern Adelaide Local Health Network (NALHN) provides care for more than 400,000 people living in the northern metropolitan area of Adelaide and boasts newly redeveloped wards and Emergency and Outpatient Departments, with plans for the addition of more brand-new facilities in the near future. NALHN provides a full range of high-quality medical, surgical, maternity, diagnostic, emergency and support services. NALHN offers a range of primary health care services across the northern metropolitan area of Adelaide, with a focus on providing preventive and health promoting programs in the community, and transition and hospital substitution and avoidance programs targeted at chronic disease and frail aged.

With a workforce of almost 6,500 employees, NALHN works to ensure quality and timely delivery of health care, whilst building a highly skilled, engaged and resilient workforce based on a culture of collaboration, respect, integrity and accountability.

Our core values of respect, integrity and accountability underpin our commitment to provide excellence in care, innovation, creativity, leadership and equity in service provision and health outcomes to the Northern area communities.

At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

**Benefits of working at NALHN**:
From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.

Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.

Across SA Health there are always opportunities for you to develop your skills and career at any of our metropolitan or regional sites.

Relocation assistance may be available for successful applicants from interstate or overseas.

**About You**:
Are you a dedicated, compassionate and enthusiastic Health Information professional looking for an opportunity to join a dynamic, growing healthcare network where you will be part of a supportive team delivering high quality care to the community? If so, come and join the NALHN HIMS team and be part of a dynamic and supportive environment that encourages personal and professional development. Our team are a dedicated group of professionals who work together to provide high-quality administrative support to match NALHN's operational requirements.

In this role you will have strong interpersonal and communication skills which will enable you to successfully problem solve, resolve conflicts and negotiate, including the ability to engage in difficult conversations, whilst building and maintaining relationships. An ability to effectively manage multiple, diverse and competing priorities and demonstrated resilience within a stressful and complex environment is essential to this role.

**About the Role**:
An exciting opportunity is presented to work within the Northern Adelaide Local Health Network as the Manager Medical Record Service within the Health Information Management Services.

The Manager, Medical Record Service is accountable to the Director, Health Information Management Service (HIMS) for the overall operational and strategic management of the NALHN Medical Record Service which includes paper-based and electronic patient records across the Lyell McEwin and Modbury hospitals.

The Manager, Medical Record Service is responsible for the provision of a high-level medical record service across NALHN that includes:

- Medical record management
- Centralised scanning centre
- Release of patient information
- Consultancy service to staff and management

To be eligible for this position, you must meet the following requirements:
**Educational/Vocational Qualifications**:

- Nil

**Personal Abilities/Aptitudes/Skills**:

- Ability to cope with high volumes of work, to perform effectively under pressure, to set and determine priorities and meet deadlines within broad guidelines.
- Demonstrated high level verbal, written and interpersonal skills including presentation and negotiation skills at all levels within an organisation and with external stakeholders.
- Proven ability to analyse, plan, organise and manage significant change management projects with successful outcomes.
- Demonstrated ability to work independently with broad direction and exercise a high level of independent judgement and decision making.
- An ability to manage in accordance with the legislative requirements of the _Work Health and Safety Act 2012_ (SA), utilising AS/NZS ISO 31000:2009 Risk Management
- Principles and Guidelines, or to an equivalen