Customer Service Representative

5 days ago

Canberra, Australia NEXTDC Full time

Company Description

At NEXTDC, it is our firm belief that the success of our business is underpinned by the extraordinary talents of our people. We live and breathe a ‘customer first’ ethos, placing our customers at the centre of everything we do. In order to deliver to our customers an exceptional experience that they won’t find elsewhere, we look to our exceptional people.

Today’s digitally advanced world needs an infrastructure platform to support it Here at NEXTDC we are an ASX100 listed technology company and we design, build and operate a national footprint of premium data centres that enable Australian and international organisations to transform their organisation digitally.

**Job Description**:
As one of our Customer Service Representatives, you are the first point of contact for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.
- Greet all visitors to NEXTDC in a timely, friendly and professional manner
- Provide outstanding customer service to customers and internal stakeholders
- Monitor NEXTDC facility systems
- Provide accurate incident reports
- General receptionist, administrative and customer service support duties
- Assist with incoming and outgoing deliveries
- Answer the overflow of calls to our Customer Support telephone line

**Hours**: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

**Qualifications**:

- Passion for, and experience in, customer service
- Excellent verbal and written communication skills
- Strong attention to detail with the ability to work autonomously and as part of a team
- Enthusiastic, can-do, positive attitude with the ability to multitask
- Ability to build relationships with, and support, a wide variety of stakeholders
- Ability to lift up to 15kg to support with deliveries
- ** Must be an Australian Citizen for Security Clearance**

Additional Information
- Fun work culture
- Opportunity to be a vital part of NEXTDC
- Awesome employee benefits
- Great opportunities to progress within company

**Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.**

**Make NEXTDC your next move.

  • Customer Service Representative

    7 days ago

    Canberra, Australia MyState Limited Full time

    Customer Service Representative Are you a driven and customer-focused individual with a passion for delivering exceptional service? MyState is seeking a dynamic Customer Service Representative to become the face and voice of our bank. As a key member of our retail team, you will be the first point of contact for our valued customers, assisting them with...

  • Customer Service Representative

    2 weeks ago

    Canberra, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    2 weeks ago

    Canberra, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...

  • Customer Service Representative

    7 days ago

    Canberra, Australia IMB Bank Full time

    **Supportive culture with career pathways available**: - **Full time Mon - Fri, Tuggeranong**: - ** Highly reputable and trusted bank** We are now recruiting for an enthusiastic and customer focused individual to join our branch in Tuggeranong. Our **Customer Service Representative** roles are great job opportunities where you can get your foot into the...

  • Fleet Administrator/customer Service Representative

    2 weeks ago

    Canberra, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Delivery Representative

    5 days ago

    Canberra, ACT, Australia AMS Full time $45,000 - $65,000 per year

    We're looking for a Customer Delivery Representative to join us in Fyshwick, Canberra. As a Customer Delivery Representative you'll work behind the scenes to keep our operations running smoothly, efficiently, and safely. Never afraid of hard work, in this fast-paced role you'll handle the replenishment of stock and deliveries to Club Assist contractors...

  • Return’s Customer Representative

    1 day ago

    Canberra, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    1 day ago

    Canberra, Australia PFD Food Services Full time

    Hourly Rate + OT, loadings and allowances (where applicable) - Canberra location - full time role - Employee Education Assistance to further develop your career There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of...

  • Customer Support Representative

    3 days ago

    Canberra, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. **The Opportunity** HCA's Canberra branch has an exciting opportunity for an experienced and motivated sales professional to join the team in the position of a Customer Support Representative for our Canberra and Riverina region....

  • Service Representative

    3 days ago

    Canberra, ACT, Australia Cleanaway 2020 Full time $35,000 - $70,000 per year

    Service RepresentativePermanent - Full time position – Canberra, ACTDay shift Monday – Friday (early morning starts 5-6am)$35 an hour + penalties for all overtimeCompany uniforms and cleaning provided The Opportunity:Driving company Truck to customer sites to provide a service where you will be required to, maintain and clean parts-washers, solvent...