
Customer Service Representative Opportunity
5 days ago
We are seeking a Customer Service Representative to join our team in Canberra. The ideal candidate will have a passion for delivering exceptional customer experiences and a strong background in face-to-face customer service.
- This is an exciting opportunity to work with a dynamic team and make a real impact on our customers' lives.
- Welcome all customers, creating a warm and positive first impression
- Help with transactional and savings banking needs
- Build strong relationships with customers
- Provide relevant banking advice and refer to specialists when required
- Educate customers on new technologies
- Strong background in face-to-face customer service
- Ability to multi-task and think on your feet in busy environments
- Build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs
- Work in a dynamic environment setting a new benchmark in customer service
- Opportunities for career & personal development in specialist roles, home lending, leadership, business banking or wealth
- Generous paid and unpaid parental leave for nominated primary and support carers
- Continue to pay super contributions during leave
- Work with great people in a supportive team culture that values diversity and flexibility
- A competitive salary package
- A comprehensive training program
- Ongoing professional development opportunities
- Recognition and rewards for outstanding performance
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