Customer Service

3 days ago


Adelaide Region SA, Australia HAYS Full time

Permanent opportunity for a Customer Support Officer with a background in Application Support.

**Your new company**

**Your new role**

Your main duties will involve:

- Responding to client enhancement requests
- Collating client feedback
- Coordinating with development teams on turnaround times
- Meeting with clients on a regular basis
- Assisting the team with problem solving and troubleshooting
- Participating in and contributing to project management meetings
- Meeting US clients virtually during US business hours

**What you'll need to succeed**
To be successful in the role you will need:

- Multiple years’ experience in IT Support and Application Support
- Excellent verbal and written communication skills
- Excellent organisational skills and the ability to meet tight deadlines
- Excellent customer-service skills and experience

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2749933


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