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Customer Service Officer

3 weeks ago

Dudley Park, Australia Puratap Pty Ltd Full time

**Become part of a proven and successful business**:

- ** Enter a unique and growing market**:

- **Australian owned company**
- ** Join a dynamic and supportive team with ongoing c**areer opportunities**:

- ** Deliver great Customer Service with a sales focus**:

- ** Be recognised for your outstanding negotiation skills**

**This is a great opportunity to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader.**

**About Puratap**

With over 20 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia.

Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for the right person to become an integral part of its friendly and supportive customer service Call Centre in easy to get to Dudley Park.

People from all walks of life have become part of our Customer Service team. In order to be successful you will need to enjoy customer service, be confident and well-spoken.

**About The Position**

The person we are seeking enjoys working in a supportive team environment, will be flexible, able to prioritise and have a positive approach to customer service.

You will be responding to inquiries through outbound and inbound calls to existing and new customers. This will be in conjunction with using state of the art customer communication technology, to help facilitate customer communication. You will enjoy promoting our core business which ultimately is the benefits of enjoying unlimited pure clean water.

You will receive individual attention and support from our Management Team and the existing team in all aspects of liaising with Puratap customers and providing customer service.

***

**The successful applicant will be a person who possesses the following attributes**:

- Takes pride in sharing in our branding message
- Has impeccable customer service ethics
- Demonstrates good communication skills
- Confident when talking to a variety of people on the phone
- Confident with electronic correspondence
- Displays a commitment to the success of the Puratap business
- Has a positive and enthusiastic attitude
- Is punctual and reliable
- Has an exceptional record with achieving sales targets (Desirable)

Ideally you will have previous experience within a customer service environment.

If you are a highly motivated and energetic individual with a good telephone manner, enjoys utilising technology and who would like to develop their customer service skills within a successful and growing business then we would like to hear from you