Service Manager

7 days ago

Burswood, Australia Crown Perth Full time

**Company Description** BETTER BEGINS HERE**

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

**The role**

We are seeking a dedicated Service Manager to join our Crown events team leading our front of house operations across a variety of events, from small gathering to large scale functions. In this dynamic role, you will be responsible for delivering exceptional food and beverage service, managing a team and ensuring each event runs seamlessly from start to finish.

We are looking for someone who is hands-on, service focused and thrives in a fast-paced environment where no two days are the same. If you have a strong background in events operations, love leading a team to success and taking pride in creating memorable experiences for our clients and guests, we would love to hear from you.

**Key Responsibilities**:

- Overseeing the coordination, operation and execution of various events including venue set up, food and beverage service, impeccable guest service and staff management
- Liaising, coordinating, and cooperating with Event Organisers to ensure the seamless operation of functions
- Liaise efficiently and effectively with other departments in particular kitchens, Events Planning and Event Sales
- Conducting pre-event briefings and post-event debriefings with the team to identify areas for improvement and implement best practices

**About you**
You’ll bring the following:

- Previous experience servicing large scale events
- Excellent time management and organisational skills
- A passion for providing exceptional guest experiences
- Ability to thrive in a high-pressure, fast paced environment while maintaining attention to detail

**Qualifications**
To be successful, you'll:
Hold a current RSA certificate & current Approved Managers Card
**Additional Information**

**What you can expect from us**

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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