Client Service Officer

1 week ago

Burswood, Western Australia Catholic Homes Full time $60,000 - $90,000 per year

About the Role

Catholic Homes is seeking an experienced Client Service Officer to provide administrative support to our Scheduling Team. This position is available full time and is based at our Head Office in Burswood.

Our Home Care team builds lasting relationships with our clients so that they may stay at home or get out into the community to do the things they enjoy.

Key responsibilities of the role include:

  • Provide administrative support including calls, correspondence, filing, and clerical tasks for the scheduling team
  • Coordinate scheduling and communicate appointment concerns to management.
  • Manage data entry and system updates for clients and staff.
  • Liaise with internal and external stakeholders to maintain effective communication
  • Promote and ensure workplace health and safety compliance and reporting.
  • Ensure adherence to organisational policies and participate in required training.
  • Collaborate with Home Care and Administration teams to support operations.

To be successful for this role you will have:

  • Strong administration experience and a passion for customer service
  • Excellent organisational and time management skills
  • Ability to multitask and a fast learner
  • Outstanding and positive telephone manner
  • Well developed interpersonal and communication skills
  • Ability to work co-operatively in a fast paced team environment with limited supervision at times
  • Intermediate to advanced skills in Microsoft Office including Word and Excel for data input
  • Ability to work in a values-driven organisation
  • A happy, motivated disposition
  • Flexibility to work within a team with a can-do attitude
  • A current National Police Clearance
  • Previous support worker experience (desirable)

Benefits and Perks:

  • Ability to Salary Package - Meaning you pay less tax and have more take-home money to spend
  • Paid blood donor leave
  • Comprehensive induction program and ongoing professional development.
  • Close to public transport
  • Employee Assistance Program (free confidential counselling service)

Company

Caring for Western Australians for 60 years, Catholic Homes is a leading not-for-profit comprehensive aged care provider. We pride ourselves on providing a workplace that reflects our values of love, joy, hospitality and excellence.

Catholic Homes' 'Care with Purpose' model, based on the Montessori principles, advocates being active and independent for as long as possible.

We have six Residential Care facilities, with four located alongside a Retirement Village.

Our Home Care service across Perth and Regional WA is tailored to suit individual needs of those living in the community.

Catholic Homes is an inclusive organisation welcoming all faiths and backgrounds.

Catholic Homes' innovation and proactive approach to aged care has won us numerous awards including the 2020 Institute of Hospitality In Health Care's (IHHC) Brightest Star Award and Better Practice Award for its Circle of Men project.

To apply

Applicants must have the right to live and work in Australia.

Applicants must obtain a valid National Police Clearance before commencing employment.

Please note Catholic Homes does not provide sponsorship to employees.

For more information on working with Catholic Homes please visit 

  • Purchasing Officer

    2 weeks ago

    Burswood, Western Australia Crown Resorts Full time $60,000 - $90,000 per year

    BETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and...

  • Construction Administration Support Officer

    7 days ago

    Burswood, Western Australia Kardan Full time $60,000 - $80,000 per year

    Kardan is a multi-award winning, Perth-based, Supply Nation Certified, Aboriginal, licensed construction company. We are driven by our ethos of inclusivity, diversity, and sustainability. To ensure equal opportunity and empower women in construction, over 55's, people with disabilities, and Aboriginal and Torres Strait Islander peoples. We have completed...

  • Receptionist - BMW Service Department

    5 days ago

    Burswood, Western Australia Auto Classic Full time $60,000 - $80,000 per year

    Auto Classic BMW is looking for a full time Service Receptionist to join our team.As a Service Receptionist, you will be the first point of contact for customers visiting our luxury dealership. Your primary responsibility will be to provide exceptional customer service and ensure that our customers have an outstanding experience from the moment they...

  • Administration Officer

    1 week ago

    Burswood, Western Australia Pilbara Meta Maya Regional Aboriginal Corporation Full time $60,000 - $80,000 per year

    Who we areEstablished in 1994, Pilbara Meta Maya Regional Aboriginal Corporation is a not-for-profit organisation who provides essential and community services to remote Aboriginal communities across the Pilbara, Gascoyne, and Mid-West regions of Western Australia.Make a Difference Behind the ScenesAre you a detail-driven administrator with a passion for...

  • Relief Admin officer

    3 days ago

    Burswood, Western Australia Aegis Aged Care Group Full time $45,000 - $65,000 per year

    About the RoleAn exciting full-time opportunity has arisen for an experienced and enthusiastic Administration Officer to join the Aegis Relief AO team. This challenging role will see you covering leave absences across all Aegis Facilities but primarily responsible for the Central metropolitan locations.In this integral role you will:Provide a professional...

  • Payroll Officer l Burswood WA

    3 days ago

    Burswood, Western Australia Roshana Care Group Full time $60,000 - $80,000 per year

    Welcome to Roshana Care GroupEstablished in 2001, Roshana Care Group is a privately owned company who have been at the forefront of providing Aged Care, Home Care and Mental Health Care Services in the community for over 20 years. With our ongoing commitment to high standards in care, we are recognised as leaders of our industry and reputable providers of...

  • Front Office Clerk- Crown Metropol

    1 day ago

    Burswood, Western Australia Crown Resorts Full time $45,000 - $60,000 per year

    Company Description Better begins here Crown Resorts is a great place to visit and it's and even better place to work, a place where you can play your part in creating joyful, elevated experiences for our guests and our people. We value passion, optimism, and an appetite for change- for the better. Here, you'll be part of the team, empowered to explore...

  • Front Office Clerk – Guest Experience

    1 day ago

    Burswood, Western Australia Crown Resorts Limited Full time $60,000 - $80,000 per year

    Company DescriptionBETTER BEGINS HERE Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more,...

  • NDIS Support Coordinator/ Recovery Coach

    7 days ago

    Burswood, Western Australia Roshana Care Group Full time $60,000 - $90,000 per year

    Welcome to Roshana Care GroupRoshana Pty Ltd is a privately owned provider of Aged Care, Home Care, Mental Health Care and Disability Support Services. Our head office is based in WA, and we own and operate facilities in WA, VIC, QLD and NSW. Established in 2001, Roshana Care Group has been at the forefront of providing Aged Care and Mental Health Care for...

  • Spa Host

    1 week ago

    Burswood, Western Australia Crown Resorts Full time $40,000 - $60,000 per year

    Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader...