Operations Supervisor

Are you a true PC enthusiast who is extremely proficient in technology and project management? Aftershock PC Australia, an award-winning provider of high-performance gaming PCs, is seeking an Operations Supervisor to join our dynamic team in Melbourne. If you are passionate about computers and driven by operational efficiency, this could be the perfect opportunity for you.

**About Aftershock PC Australia**

Aftershock PC Australia is an award-winning company in the gaming industry, providing high-performance gaming PCs. With approximately 80 staff members, we are committed to delivering cutting-edge technology and exceptional customer service.

**Responsibilities**:
Manage internal Business Improvement projects: Lead and manage projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.
- Develop and implement project plans, defining project goals, tasks, and resource requirements.
- Coordinate and collaborate with cross-functional teams to ensure project objectives are met.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Regularly communicate project status, updates, and deliverables to Team Leaders and Directors.

Promote operational efficiency: Measure, Streamline and optimise operational processes to improve efficiency, productivity, and cost-effectiveness.
- Identify areas for improvement within existing processes and develop strategies for enhancement.
- Implement best practices and standard operating procedures (SOPs) to ensure consistency and quality.
- Analyse data and performance metrics to identify bottlenecks, inefficiencies, and opportunities for improvement.
- Work closely with Team Leaders and Directors to drive process improvements and foster a culture of continuous improvement.

Technology Integration: Leverage technology solutions to enhance operational effectiveness and drive innovation.
- Stay up-to-date with the latest technological advancements and industry trends.
- Identify opportunities to leverage technology for process automation, data analysis, and decision-making.
- Provide guidance and support to team members in utilsing technology effectively to improve their work processes.

**Experience and qualification/s required**:

- A Bachelor's degree in Business Administration, Commerce, Operations Management, Computer Science, or a related field (desirable).
- A genuine and deep passion for technology, computer systems, and emerging tech trends.
- Proven experience in an operations role, with a focus on leadership, project management and technology integration.
- Highly proficient in project management, including the ability to lead multiple projects simultaneously.Proficiency in utilising project management tools and methodologies (i.e., Agile, Scrum, Clickup/Monday etc)
- Experience with Shopify Plus, Integromat/Zapier, Inventory Systems, Power BI/Tableau
- Demonstrated experience in process improvement and optimising operational efficiency.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Excellent at managing your own time and schedule, with a focus on getting outcomes - whatever it takes.
- A track record of successfully being a key person in a high-performing team.

**Salary**: $80,000.00 - $110,000.00 per year

Schedule:

- Monday to Friday

Application Question(s):

- Do you consider yourself a Computer Enthusiast?
- 13900kf or 7800x3D? Why?

Work Location: In person