Park Management Team: Port Campbell

4 days ago

Port Campbell, Australia NRMA Parks and Resorts Full time

**Company Description**
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion - from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.

Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.
**Job Description** Are you ready to take the next step in your hospitality career and manage your own holiday park?**

Port Campbell Holiday Park is nestled along the stunning Great Ocean Road, just 10 minutes from The Twelve Apostles and only a short drive from Melbourne. The park features 24 cabins and 94 powered camping sites, offering an ideal opportunity for a dynamic management couple to make their mark in a supportive, community-focused environment. This is an easy to maintain property with artificial turf sites and mínimal facilities (camp kitchen, games room and an amenities block).

While previous holiday park experience is regarded, it is not always essential. Successful management teams must have complementing skills to ensure they can effectively deal with the various challenges faced in a holiday park environment.

**Contract Type**: 2-year maximum term
**Residence**: A 4-bedroom unfurnished house is available for the successful management team.

**What you will do**:

- Oversee daily park operations, including guest services, housekeeping, and maintenance
- Lead, motivate and manage a small team, including recruitment, training, and rostering
- Deliver a superior customer experience and drive business performance
- Manage operational budgets, financial reporting, and compliance with company policies
- Implement creative activities to grow the park’s profile and guest experience
- Ensure a safe, inclusive, and welcoming environment for guests and staff
- Build and maintain positive relationships with guests, employees, and key stakeholders

**What you will bring**:

- Passion for hospitality and delivering outstanding customer service
- Proven problem-solving and organisational skills
- Experience in facilities management, maintenance, or trade skills highly regarded
- High level of computer literacy, with working knowledge of reservation and accounting systems
- Ability to work within approved operational budgets and drive commercial outcomes
- Enthusiasm, initiative, and a hands-on approach to leadership
- Management teams must be prepared to trade as a Proprietary Limited Company (PTY LTD) and have an ABN. Financial capacity may be required to purchase plant and equipment
- ** Essential**: Current valid Driver’s Licence, First Aid & CPR, and state based Working with Children Check (WWCC)

Management teams can expect to earn a base income, plus the opportunity to earn additional income through commercial ventures you may choose to operate onsite. In addition, teams are to be further rewarded for their part in growing the parks income and increasing the parks overall profitability. You will also be rewarded with further incentives for customer service excellence.

**Know you belong**:

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