Field Service Technician

1 week ago

Hobart, Australia Komatsu Full time

**The opportunity**:
A fantastic opportunity has arisen for a Field Service Technician based out of Hobart.

Reporting to the Branch Manager, the purpose of the role is to carry out maintenance and repairs on mobile equipment and ensure excellent customer service. The role plays an integral part in ensuring high levels of safety, quality and efficiency are given to the Service Department.

The successful person will be able to demonstrate an appropriate level of technical understanding of the design & function of Komatsu equipment. You will be responsible for machine diagnostics and repairs, as well as testing and adjusting of machine operation and monitoring systems utilising relevant literature and testing equipment. Additionally, work will involve coordinating site-based equipment maintenance projects, in particular, coordinating job packet requirements, following job scope and critical path.

**Competitive hourly rate plus uniforms plus tool of trade vehicle plus field service allowance.**

**Roster**: Monday to Friday plus regular overtime available

**Client Base**: Construction and quarry clients

**Role Located**: Hobart Branch

**Komatsu can provide you with**:

- Paid Parental Leave: 12 weeks of paid primary carer parental leave
- Technology: Discounts on Apple, Dell, Lenovo, and Microsoft products
- Financial: Komatsu Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection through Komatsu’s superannuation fund AustralianSuper
- Career: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
- Health: discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- Cars, Home & Hardware: discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix

**The knowledge, skills and abilities we’re looking for**:

- Relevant Trade Certificate - Mobile Plant Mechanic (HD Diesel Fitter / Mechanic)
- Minimum of five years post trade experience in a field maintenance position
- Current LR classification driver's licence (minimum requirements)
- Automotive Air Conditioning Licence will be highly regarded
- Auto Electrical experience, qualifications and diagnostic skills will be highly regarded
- A proven high level of customer service
- A demonstrated commitment to safety with the ability to work in remote areas and unsupervised
- Excellent written and verbal communication skills and good understanding of computer systems
- Original Equipment Manufacturer (OEM) experience, particularly with Komatsu equipment, and field service exposure including breakdowns and diagnostics, will also be highly regarded

**Are you Komatsu?**
- We’re looking for someone who shares our values of Ambition, Perseverance, Collaboration and Authenticity. You have integrity, a deep respect for diverse perspectives and care about the people you work with. You are team-oriented, innovative and a naturally engaging person. Not only are you proud of the high performance and uncompromising quality of the work you do, but you strive to live the shared values of your organisation and are focused on helping the company improve productivity and safety worldwide._

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