Service Manager/ Service Coordinator Ndis

7 days ago

Narre Warren, Australia Monash Homecare Full time

About the Role

Monash Home Care is seeking an experienced and motivated Service Coordinator / Service Manager - NDIS to join our team in Melbourne, VIC. This role is responsible for overseeing the coordination and delivery of high-quality NDIS services, ensuring participants receive the right supports to achieve their individual goals.

As a Service Coordinator / Service Manager, you will lead service delivery, manage participant plans, and build strong relationships with clients, families, and providers. This is an excellent opportunity for someone with strong leadership skills who is passionate about making a difference in the disability sector.

What We Offer

At Monash Home Care, we are committed to supporting our staff and creating a positive, professional environment. Benefits include:
Competitive salary package

Flexible work arrangements - full-time, part-time, ABN & contract options

Ongoing professional development and leadership training

Employee assistance program (EAP) and wellbeing support

Supportive, collaborative and inclusive workplace culture

Key Responsibilities

Oversee and manage the delivery of NDIS services to ensure participant needs and goals are met

Lead and support a team of staff, ensuring high standards of care and service delivery

Develop, monitor and review service plans in collaboration with participants and families

Liaise with service providers, agencies and community organisations to coordinate supports

Ensure compliance with NDIS standards, policies and Monash Home Care procedures

Manage reporting, documentation and record-keeping requirements

Drive continuous improvement and contribute to the growth of Monash Home Care’s NDIS services

About You

We are looking for a proactive, professional and client-focused leader. Ideally, you will bring:
Relevant qualifications in community services, disability, social work, management or related field

Minimum 2 years’ experience in a service coordination, service manager or leadership role within the disability/NDIS sector

Strong understanding of the NDIS framework, compliance requirements and service delivery standards

Proven leadership skills with the ability to support, motivate and manage a team

Excellent problem-solving and decision-making skills, with a focus on achieving positive outcomes

Strong communication and interpersonal skills with the ability to build trust and rapport

Proficiency with case management systems and digital tools

Current driver’s licence and willingness to travel as required

How to Apply

Employer Questions

Which statement best describes your right to work in Australia?

How many years of experience do you have in the disability/NDIS sector?

Do you have experience in a service coordination or service management role?

Do you hold a current Australian driver’s licence?

Do you have a valid Working With Children Check?

Do you have a current NDIS Worker Screening Check?

Do you have a recent National Police Check (Police Clearance)?

What are your salary expectations?

How much notice are you required to give your current employer?

**Job Type**: Part-time

Pay: $80,317.77 - $100,364.87 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 07/09/2025

  • Ndis Service Coordinator

    2 weeks ago

    Narre Warren, Australia Willow Support Services Full time

    **About Willow Support Services** We are committed to providing support and assistance to individuals with disabilities to help them achieve their goals and live life to the fullest. Are you passionate about empowering individuals to reach their full potential? Do you have experience in providing support to participants with complex care needs and high...

  • Manager - Ndis Services

    6 days ago

    Narre Warren, Australia Windermere Full time

    Posted: 04/06/2025 Closing Date: 23/06/2025 Salary: $142,000.00 - $155,000.00 Job Type: Contract - Part Time Location: Narre Warren Job Category: Community Services and Development Want to know why it’s an exciting time to join Windermere? Firstly, there is no other organisation quite like us. Why do you ask? We are an independent community service...

  • Clients Support Officer

    1 week ago

    Narre Warren, Australia Optimum Plan Management Full time

    **About the position**: This is a permanent position based in our Southeast Melbourne office. The person we are looking for will have a warm and supportive approach, assisting the plan management team, other stakeholders and NDIS participants, their family members and carers. This is an ideal position to enter the disability sector, improve or develop your...

  • Disability Support Worker

    7 days ago

    Narre Warren, Australia YAY Today - NDIS Support Services Full time

    **Join Our Team at YAY Today!** Are you a passionate Disability Support Worker that enjoys making a real difference in the lives of others? YAY Today, a happy and unique NDIS provider based in Melbourne, is dedicated to empowering individuals with mental health conditions and neurodivergent traits to unlock their full potential. Our Support Workers mission...

  • Support Coordinator

    2 weeks ago

    Narre Warren, Australia Windermere Full time

    Posted: 18/09/2024 Closing Date: 02/10/2024 Salary: $85,146.00 - $85,146.00 Job Type: Permanent - Full Time Location: Narre Warren Job Category: Community Services and Development Windermere aims to assist people with a disability to identify support that really matters most to them. As a registered service provider under the National Disability...

  • Support Coordinator

    5 days ago

    Narre Warren, Australia Windermere Full time

    Posted: 05/06/2025 Closing Date: 03/07/2025 Salary: $85,146.00 - $85,146.00 Job Type: Permanent - Full Time Location: Narre Warren Job Category: Community Services and Development Want to know why it’s an exciting time to join Windermere? Firstly, there is no other organisation quite like us. Why do you ask? We are an independent community service...

  • Plan Manager

    2 weeks ago

    Narre Warren, Australia Windermere Full time

    Posted: 06/03/2025 Closing Date: 14/03/2025 Salary: $73,800.00 - $81,100.00 Job Type: Permanent - Full Time Location: Narre Warren Job Category: Accounting,Administration and Office,Banking and Financial Services,Community Services and Development Due to increased consumer demand, we are seeking a full-time Finance & Consumer Service Officer to join...

  • Plan Manager

    5 days ago

    Narre Warren, Australia Windermere Full time

    Posted: 16/01/2025 Closing Date: 26/01/2025 Job Type: Permanent - Full Time Location: Narre Warren Job Category: Accounting,Administration and Office,Banking and Financial Services,Community Services and Development Due to increased consumer demand, we are seeking a full-time Finance & Consumer Service Officer to join Windermere on a permanent basis....

  • Service Admin Coordinator

    7 days ago

    Narre Warren, Australia ARG Workforce Full time

    Service Admin experience required - Immediate start || Monday - Friday We are looking for an experienced Vehicle Service Administrator for busy workshop in Narre Warren, Victoria. This role will be coordinating the service division to ensure timely delivery of vehicles to customers. **Attributes we are looking for** - _Ability to think on feet_ -...

  • Family Services Practitioner

    7 days ago

    Narre Warren, Australia Windermere Full time

    Posted: 30/06/2025 Closing Date: 28/07/2025 Salary: $100,823.00 - $105,380.00 Job Type: Contract - Full Time Location: Narre Warren Job Category: Community Services and Development Want to know why it’s an exciting time to join Windermere? Firstly, there is no other organisation quite like us. Why do you ask? We are an independent community service...