Ndis Service Coordinator

2 weeks ago

Narre Warren, Australia Willow Support Services Full time

**About Willow Support Services**

We are committed to providing support and assistance to individuals with disabilities to help them achieve their goals and live life to the fullest.

Are you passionate about empowering individuals to reach their full potential? Do you have experience in providing support to participants with complex care needs and high physical requirements? If so, we’d love to hear from you

We are seeking **NDIS SERVICE COORDINATOR** with the following attributes to join our team:

- Develop individual support plans which are goal focused and include strategies for person centred active support
- Act as a point of contact for enquires and referrals received to undertake intake, support, information and referral of eligible NDIS clients
- Maintain legal and ethical standards which reflect relevant legislation and NDIS guidelines.
- Ensure all participant records are up-to-date, with signed quotes, service agreements etc;
- Attend meetings and regular in person contact with our participants and support worker teams
- Ensuring all documentation is completed to meet relevant standards and audit requirements
- Participation in on call roster on a rotational basis

Skills and experience

To be successful in the role you will need:

- Relevant qualification or industry experience (eg. Degree in Human Services, Cert IV in Disability Services)
- Extensive knowledge and experience of the National Disability Insurance Scheme and who the changes effective both clients and organisations
- Demonstrate commitment and passion to providing excellent customer service
- Ability to effectively communicate with a variety of stakeholders
- Good knowledge of mainstream services, community groups and community resources and community networks
- Demonstrated commitment to quality outcomes and strong client service
- Ability to prioritise workload and work independently and as part of a team
- Experience in - Behaviour Support and Restrictive Practices, Mental Health & Trauma Informed Practice

**Mandatory Onboarding Documents**:

- Certificate III in Disability Services (or at least 12 months of relevant experience).
- NDIS Worker Screening Check.
- Completion of the NDIS Orientation Module (_NDIS Quality, Safety & You_).
- Working With Children Check (_for underage participants only_).
- Current Driver’s License.
- Comprehensive Car Insurance and a reliable vehicle.

**Additional Skillsets**:

- Experience in personal care and manual handling.
- Behavioral management expertise.

Application Process

Please attach a resume and cover letter detailing why you are an excellent fit for the **Willow Support Services team**.

Join us in making a difference—enabling individuals to shape their lives and achieve their full potential.

**Job Types**: Subcontract, Casual, Seasonal, Contract

Pay: $30.00 - $37.66 per hour

Expected hours: No more than 40 per week

Schedule:

- 8 hour shift
- Monday to Friday
- Public holidays

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 16/12/2024

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