Venue Manager

Venue Manager X-Golf North Lakes Unit 2/4 Burke Cres, North Lakes QLD 4509 Full Time, Permanent Position $70,000-$80,000 About Us: X-Golf is Australia's largest indoor golf entertainment venue, and growing rapidly nation-wide we are looking for a new Venue Manager for our venue in North Lakes Queensland Our venue combines the established and state of the art X-Golf experience with a brand new Hey Caddy mini golf offering to provide entertainment for all ages all under one roof. With 6 state-of-the-art golf simulators, 18 holes of newly designed mini golf, a full bar and kitchen, topped off with a high-end audio-visual setup for music and sports, X-Golf & Hey Caddy North Lakes is positioned to be one of the go-to destinations for year-round indoor entertainment. The Role: To assist us with the operation and management of this venue (including restaurant and bar) we are actively recruiting a new Venue Manager to build, develop and lead the team to success into the future. The role will be reporting to and receiving support from the Venue Owner, and will be responsible for the following, but not limited to: - Engaging with the Moreton Bay community and stakeholders including businesses, sporting, school, and disability groups to organise events and special functions. - Creating a positive work environment and culture through effective leadership of the team - Working to achieve performance metrics and revenue drivers set by the Venue Owner - Recruiting, supporting, training, and developing staff to ensure operational excellence in venue. - Ensuring that rosters are efficiently written and maintained. - Managing stock levels, ordering, and stocktaking on a regular basis - Demonstrated skills in planning and organising major functions for a high number of patrons, liaising directly with customers and organisations to proactively manage expectations and requirements. - Maintaining the Point of Sale (POS) system and ensuring accuracy of data entry - Ensuring compliance with regulatory requirements such as OLGR, food safety, and OH&S - Ability to work with catering staff, chefs, waitstaff and bar stewards to help plan or execute current menus and special events while providing top level leadership. - Flexible approach to work hours (minimum of 38 hours per week) - Work closely with customers to ensure satisfactory meals and service. - Assist with welcoming customers and taking orders for the restaurant and bar. Benefits and Renumeration The Venue Manager position will offer depending on skills and experiences, a salary package of $70,000-$80,000 and superannuation at the guarantee (11%) to the fund of your choice. combination of the following: - A minimum of two (2) years of senior level of managerial, hospitality venue management / leadership experience - Flexible approach to work hours across seven days a week (minimum of 38 hours per week) - Current RSA and approved manager's certification (or willingness to obtain) - Food safety supervisor certification (or the willingness to obtain) - The ability to work independently and as part of a team. - Excellent interpersonal skills across all stakeholders - Basic computer, technology, and word processing skills - Current driver's license and own car Additionally, any of the following would be looked upon favourably, but are not essential: - A basic knowledge or interest in golf is highly desirable - Experience with POS and inventory systems and IT systems - Experience with rostering software - Local community connections - Sound financial knowledge of corporate accountancy program (Xero) - Ability to work harmoniously with Franchisee Owner, Venue Managers of other X - Golf Locations, attending strategic meetings to provide feedback on customer experience and to shape future direction In return X-Golf & Hey Caddy can provide you with competitive remuneration, flexibility, and balance. Our values are centred around teamwork, maintaining a supportive environment, remunerated fairly, and supported through their journey. How to apply: If you believe you meet and align with the above requirements and are passionate about delivering exceptional customer experiences, we encourage you to apply. doing via our websites. Please submit your resume and cover letter for consideration via the link Employer questions: - How many years of people management experience do you have? - Which of the following statements best describes your right to work in Australia? - How many years' experience do you have as a venue manager? - How much notice are you required to give your current employer? - What's your expected annual base salary? - Contact details of (2) professional references may be required Summary: Lead at X-Golf, Australia's premier indoor hub Champion exceptional experiences, drive year-round fun in vibrant North Lakes. Unleash your passion **Salary**: $58,465.99 - $100,202.03 per year Schedule: - Fixed shift Wo