Service Manager

2 days ago


Brisbane, Australia Queensland Government Full time

What you'll do
Manage health technology service and support teams and work programs, including oversight and/or direct contributions to planning, scheduling, execution, review, data management and reporting.
Staff management including responsibility for facilitating staff training and development, performance appraisal, performance management, recruitment, and other general people management issues.
Provide authoritative advice relating to the selection and lifecycle management of health technology equipment and systems.
Take a lead role in technical governance to ensure that use and maintenance of health technology equipment and systems complies with relevant regulations, Australian Standards, industry codes of practice, agency policies and quality system requirements.
Provide high-level technical services including health technology repairs, planned maintenance, installation and commissioning, adapting practice and methods as appropriate to resolve issues.
Authorise expenditure and recommend supply confinement advice to obtain best value for money health technology management and support and maintain compliance with state purchasing policy.
About you
**We are searching for someone who has**:
An Associate Diploma (generally graduating prior to the year 2000) or a Diploma or Advanced Diploma (or equivalent) (Year 2000 onwards), tertiary, or equivalent formal qualification(s) in the field of Engineering.
The licences, certifications and accreditations required to carry out activities within the relevant discipline areas, or willingness and ability to make significant progress towards obtaining such during the first 6 months of employment. For example: Restricted Electrical Work Licence.
A 'C' class driver's licence is required, and you will be required to drive Queensland Health vehicles as part of general duties.
An expert level of knowledge and skills in the contemporary standards and practice of biomedical equipment management, service and support.
Ability to recruit, develop, supervise and manage a medium/large sized multi-speciality team providing a broad range of health technology support services.
Advanced level of interpersonal skills, the ability to communicate effectively in all forms and provide advice to a diverse range of stakeholders/clients.
Ability to solve non-routine service delivery problems and achieve defined outcomes related to biomedical engineering or related fields
Ability to contribute to the strategic direction for a team operating at one or more sites within or across a service area.
A demonstrated commitment to the principles of quality management and continuous quality improvement.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
Ready to apply?



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