IT Service Cost Analyst

5 days ago

Melbourne City Centre, Australia Department of Education Full time

**About the Department**

The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.

**About the Division**

The objective of the Business Management Services unit is to effectively coordinate and manage a range of critical functions on behalf of to IMTD, including governance of financial activities associated budget management, contractual invoicing and purchasing activities, as well as audit coordination, business planning, reporting, establishment management, and policy and compliance.

**About the Role**

Are you a strategic financial professional with a passion for budgeting, service costing, and driving financial insight in a complex, high-impact environment?

We are seeking an **IT Service Cost Analyst** to join our Business Management Services Unit (BSM) within the Information Management and Technology Division (IMTD). This is a unique opportunity to play a critical role in financial governance across one of the largest technology environments in Victoria, supporting services to over 1,500 schools, 50,000 teachers, and 650,000 students.

**Refer to attach Role Statement for role responsibilities.**

**Attributes**
- Previous experience in developing service costing models and provide insightful analysis to support decision-making at a strategic level.
- Skilled in identifying financial trends, risks, and improvement opportunities, with a proactive approach to problem-solving in complex financial environments.
- Excellent written and verbal communication skills, with the ability to convey complex financial information clearly to non-financial audiences and influence stakeholders at all levels.
- High level of accuracy in financial forecasting, reporting, and modelling, ensuring compliance with standards and internal governance requirements.
- Ability to work both independently and as part of cross-functional teams, contributing to shared outcomes and continuous improvement initiatives.
- Demonstrated ability to manage multiple priorities, meet deadlines, and deliver high-quality outputs in a dynamic environment.
- Comfortable navigating change, handling pressure, and adapting to evolving priorities or requirements in a complex organisational setting.

**Desirable**Qualifications and Experience**
- 5+ years of experience in financial analysis, service costing, or budget management
- Background in IT services, public sector, or shared services (preferred)
- Strong financial modelling and Excel skills; experience with Oracle, SAP, or PowerBI is advantageous, as well as a good understanding of costing methodologies.
- Exceptional communication and stakeholder engagement skills
- Strategic mindset with strong attention to detail and resilience in high-pressure situations

**How to apply**

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) addressing the skills and attributes from the role statement and the capabilities from the position description.

For more details regarding this position please see attached role statements.

**Further Information**

Applicants requiring adjustments can contact the nominated contact person.

**Applications close** 11:59pm on Tuesday, 23 September 2025

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