
Customer Support Specialist
4 days ago
I-MED Radiology Network is Australia and New Zealand's largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures.
At I-MED Radiology Network there is a strong belief that we can be the most respected and trusted medical imaging specialists in the world. That's our vision, underpinned by our purpose - to help save lives and reduce uncertainty. We strive to be the provider of choice, providing answers to health questions and delivering high quality care and service to our patients and referrers, every time.
**About the role**
This is a 6-month fixed term, full-time position with hybrid work arrangements, including office days at our Mount Waverley location. This role is crucial for ensuring that our external referrers receive the necessary support and assistance to effectively use I-MED's medical imaging services Strong communication skills, IT troubleshooting abilities, and a customer service-oriented approach are key to success in this position.
**What you'll be doing**:
- Assisting referrers with troubleshooting simple IT issues and providing account support.
- Operating within a ticketing system to respond to issues and provide inbound support.
- Coordinating with internal teams to resolve complex issues.
- Maintaining accurate records of interactions and solutions provided.
- Providing training and guidance to referrers on using I-MED services effectively.
- Ensuring timely follow-up on outstanding issues to ensure resolution.
**What we're looking for**:
- Strong customer service background, essential for interacting with referrers such as GPs and other medical professionals.
- Excellent communication skills, both written and verbal.
- Basic IT troubleshooting abilities.
- Ability to handle multiple situations simultaneously due to the nature of the role.
- Strong organizational skills and attention to detail.
- Ability to work collaboratively within a team environment.
**What we can offer you**:
- Competitive salary and benefits package
- Ongoing professional development and training opportunities
- Collaborative and supportive work environment
- Opportunity to be part of a leading healthcare IT team that delivers critical support services
- Hybrid working conditions
At I-MED, we offer a dynamic and supportive work environment where your skills and expertise will be valued. You will have the opportunity to make a meaningful impact in the services we offer to our patients across ANZ while advancing your career.
- Equal Opportunity Employer: I-MED is an equal opportunity employer and is committed to diversity and inclusion in the workplace._
-
Product Support Specialist
2 weeks ago
Mount Waverley, Australia ECi Software Solutions Full timeFor more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers'...
-
Product Support Specialist
2 days ago
Mount Waverley, Australia ECI Software Solutions Full time**About the team**: Customer satisfaction is key to our success and our APAC based Customer Support Team are now looking for technically minded customer service champions to join them as a Product Support Specialist. Based in our Victorian Head Office in Mount Waverley (Hawthorn East in July 2025), you will be supporting small to medium-sized...
-
Customer Service Manager
2 days ago
Mount Waverley, Australia Page Personnel Full timeMount Waverley location, free parking onsite - Join an renowned Australian distribution and wholesaler brand **About Our Client**: Our client is an Australian owned and operated brand, specialising in the distribution and wholesaling of over 12 specialist brands. With large contracts into Bunnings and Harvey Norman, this organisation is set up for long-term...
-
Program Manager
4 days ago
Mount Waverley, Australia TQSolutions Full timeAbout Us Bapcor Limited is Asia Pacific’s leading provider of vehicle parts, accessories, equipment, service and solutions. Bapcor is an ASX 200 company with a market capitalisation of over $2bn and operates in a competitive environment succeeding on the basis of superior customer service, innovation and extensive product range. Bapcor’s core business...
-
Manager of Support
2 days ago
Mount Waverley, Australia ECi Software Solutions Full timeFor more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers'...
-
Infrastructure Support Manager
2 weeks ago
Mount Waverley, Australia TQSolutions Full timeAbout Us Bapcor Limited is Asia Pacific’s leading provider of vehicle parts, accessories, equipment, service and solutions. Bapcor is an ASX 200 company with a market capitalisation of over $2bn and operates in a competitive environment succeeding on the basis of superior customer service, innovation and extensive product range. Bapcor’s core business...
-
Applications Support Analyst
7 days ago
Mount Waverley, Australia TQSolutions Full timeAbout Us Bapcor Limited is Asia Pacific’s leading provider of vehicle parts, accessories, equipment, service and solutions. The company is listed on the Australian Securities Exchange (ASX) and operates in a competitive environment succeeding on the basis of superior customer service, innovation and extensive product range. Bapcor's core business segment...
-
Veterinary Surgical Internship
7 days ago
Glen Waverley, Australia Melbourne Veterinary Specialist Centre Full time**Company Description** Fulltime 12-month Surgical Internship mentored by specialist surgeons Dr Sonya Wasik and Dr Sasha Polak** - Commencing April 2025 - Full time 12 month position - No public holidays - Based at our Glen Waverley Centre - Mentored by Specialist surgeons’ Dr Sonya Wasik and Dr Sasha Polak - Above award wage - Experience preferred...
-
Dental Assistant/receptionist
6 days ago
Upper Mount Gravatt, Australia Specialist Prosthodontics Full time**Specialist Prosthodontics - Specialist Smiles: Dental Receptionist/Assistant - Casual/Part Time/Full Time** An immediate opportunity is available for a team-orientated, highly motivated and exceptional Dental Assistant/Dental Receptionist at our Specialist Prosthodontics practice. We are located in a purpose built Specialist Dental Centre in Upper Mt...
-
Vce Specialist Mathematics Tutor
4 hours ago
Mount Waverley, Australia Absolute Academy Full timeAbsolute Academy is a leading educational institution dedicated to providing high-quality learning experiences for students of all ages. We are seeking a highly motivated and experienced VCE Specialist Mathematics Tutor to join our team. *Job Summary: **Responsibilities**: 1. Provide one-on-one and group tutoring sessions for students in VCE Specialist...