Program Support Officer

1 week ago

Canberra, Australia Department of Agriculture, Fisheries and Forestry Full time

APS 6 - $91,944 - $104,393 per annum plus superannuation
- Digital Services Division
- Canberra, ACT
- _Monitor project progress and deliver reporting _
- _Maintain project documentation _
- _Support governance through strong communication, and organisational skills_

**Who we are**
**The Technology Infrastructure and Cloud Services Branch** is responsible for the management of the hardware and cloud infrastructure that underpins DAFF’s core business, including science and other specialised activities. The key functions of the branch include engagement with business areas to govern the use of cloud-based platforms; developing ICT strategy; providing a robust network that connects all DAFF sites and supporting remote working; delivering projects that maintain and enhance the departments ICT infrastructure; and facilitating and governing ICT change and release management for the department.

The role forms part of the **Major Infrastructure Programs and Strategy section**. The section is responsible for delivering major ICT projects as part of the Capital Security, Technology, Asset Refresh Program (CapSTAR). The role will provide essential support for IT programs and projects, ensuring smooth execution and completion, in conjunction with vendor service partners.

**The Job**
- Assist in the development and maintenance of project documentation, including project plans, schedules, and status reports.
- Monitor project progress and performance against milestones, budgets, and timelines.
- Facilitate communication among project stakeholders, including team members, management, and clients.
- Organise and participate in project meetings, documenting minutes and action items.
- Assist in risk management activities by identifying, tracking, and reporting potential project risks and issues.
- Maintain project management tools and systems for accurate tracking and reporting of project data.
- Prepare and present project updates and reports to stakeholders as required.
- Assist in budget tracking, invoicing, and financial reporting for projects.
- Assist in procurement activities and financial approval documentation, including engagement of service partners.
- Facilitate onboarding for new project team members and support knowledge-sharing initiatives.

**Please note**that the merit pool established through this selection process, which is valid for a period of eighteen months from the date the vacancy was advertised in the Public Service Gazette, may also be used to fill future ongoing vacancies in the branch where the duties are of a similar nature.

**What are we looking for**
**knowledge and experience**
- A background in IT or related fields would be beneficial but not essential.
- A high degree of competency in Microsoft Office suite is highly desirable.

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