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Sales Administrator

3 weeks ago

Scoresby, Australia Endeavour Tools Full time

**About Endeavour Tools**:
Endeavour Tools is a family-owned company deeply passionate about automotive specialty tools and diagnostic equipment for cars and trucks. Our premium products are distributed through renowned retailers such as Burson, Repco, SuperCheap, and more. Situated in Scoresby, our tight-knit team offers a friendly and positive working environment, complemented by ample parking.

**Position Description**:
**Key Responsibilities**:

- **Sales Support**: Provide administrative support to the sales team, including the creation of quotes, invoices, contracts, and handling sales-related documentation and communication. Take responsibility for managing the sales inbox.
- **Cross-Functional Collaboration**: Collaborate closely with other departments, including Accounting, Sales, and Operations, to ensure a seamless sales process and a positive customer experience.
- **Customer Service**: Assist in providing top-notch customer service by responding to inquiries, resolving customer concerns, and maintaining positive customer relationships.
- **Order Processing**: Efficiently process sales orders, ensuring accuracy and timely order fulfillment. Collaborate closely with the sales team to coordinate delivery and resolve order-related issues.
- **Diagnostic Tools**: Manage the demo process for truck scan tools; liaise with customers for subscription renewals; maintain Trello database
- **Sales Data Management**: Maintain and update sales-related databases and records. Prepare sales reports, presentations, and other sales-related documents as needed.
- **Process Improvement**: Identify and propose process improvements to enhance the efficiency and effectiveness of the sales department.

**Qualifications and Skills**:

- Positive attitude with exceptional multitasking abilities.
- Efficient and quick in completing work.
- Sociable personality and the ability to work effectively in a team.
- Strong problem-solving skills, quick learner with an inquiring mind.
- Thorough in following through tasks to completion, either individually or by involving teammates.
- Proficiency in Excel.
- Experience in the automotive sector in any capacity (sales, administration, service, maintenance, engineering, etc) is a big plus.
- Ability to use website and order management system data to answer customer inquiries.
- Role would suit recent school leaver, a return to work parent or a career sales aspirant.
- Legal right to work in Australia.
- Fluent in English (spoken and written).

**Salary**: Competitive salary range of $50,000 - $70,000 per year (plus superannuation), depending on experience.

**Work Schedule**: Permanent, Full-time, Monday to Friday (generally 8:30 am to 5:00 pm), with no weekend work required.

**Work Location**: In-person at SCORESBY, VIC 3179. Reliable commuting or relocation to Scoresby is required.

**Job Types**: Full-time, Permanent

Pay: $50,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- SCORESBY, VIC 3179: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person