Customer Service Officer

2 weeks ago

Scoresby, Australia New Start Full time

**Immediate Start**

We are looking for an enthusiastic **Customer Care Consultant **to join our customer service team based in **Scoresby VIC, **to provide an exceptional level of service to our growing customer base.

**Your key responsibilities include but not limited to**:

- Inform customers of new product range and services where applicable
- Understanding customer’s sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions

**What you will need to succeed**:

- Experience in a high-volume call centre, data entry or a previous role within a high-volume administration environment preferred
- Forward thinker who can think outside the box
- Outstanding customer service skills and the ability to work unsupervised in a small team
- Clear verbal and written communication skills are necessary

**Job Types**: Casual, Temp to perm

**Salary**: $30.00 - $35.00 per hour

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Are you Covid Vaccinated
- when can you start?

**Experience**:

- Inbound call centre: 1 year (preferred)
- Administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Drivers licence (preferred)

Work Authorisation:

- Australia (preferred)

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