Personal Assistant

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- **Personal Assistant Director Patient Experience Consumer Engagement**:

- ** Pat-time, 60.8 hours per fortnight**:

- ** Permanent ongoing**:

- ** Classification code - HS3**:

- ** Alfred location**:

- ** Staff benefits**

**DEPARTMENT**:
The Patient Experience and Consumer Engagement program strategically supports the organisational implementation, monitoring and evaluation of the Patients Come First (PCF) Strategy. The PCF Strategy is Alfred Helaht's organisational ‘road map’ for agreed priorities of care and service supporting the best possible experience of care for all patients, irrespective of their individually diverse preferences, values and expressed needs.

It consists of the following portfolios;
- Aboriginal Health
- Consumer and Community Participation
- Diversity, including cultural and linguistic diversity (CALD), lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ), disability and all other minority groups with potential unmet needs
- Patient Feedback and Liaision
- Volunteer Program (The Alfred and Caulfield Hospital)

**POSITION**:
We are seeking a highly organised and motivated person to join our dynamic team to provide a range of administrative functions to support the Director Patient Experience Consumer Engagement (DPECE). Functions include reception, diary management, travel management, record administration, database management, production or reports, administrative support to committees and support to senior management.

We strongly encourage people with lived experience, who identify with one or more minority and/or diverse population groups to apply.

**SKILLS AND EXPERIENCE**
- Previous administration experience in a health setting
- Experience and accuracy in all facets of Microsoft Office and proficiency in sourcing information through internet search engines
- Proven ability in a similar environment where highly developed organisational skills are required as well as proficiency in a wide range of administrative support skills.
- Diary management including arranging meetings and events with internal and external stakeholders
- Support for the Director with timely production of agendas and minutes.
- Review and edit papers, reports and presentations and co-ordination of appropriate documentation for regular and other specific meetings, committees and events, ensuring deadlines are known and met
- Outstanding interpersonal and communication skills including the ability to communicate effectively with a diverse population and act with discretion when dealing with sensitive and confidential issues

**Applications close 4 November**

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

All Alfred Health employees are required to be vaccinated against COVID-19 and Influenza with a TGA approved vaccine and must provide evidence of their vaccination status. This **i**s in accordance with the Victorian Minister of Health’s Mandatory Vaccination Orders for COVID-19 and legislated requirement for influenza vaccination.

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