Implementation Consultant

11 hours ago


Brisbane, Australia Ungerboeck Full time

Company Description
**Who We Are**:
Interested in joining our team? Here is some more information about us Ungerboeck provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Ungerboeck is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

We live by the unofficial motto of work hard play hard. Surround yourself with highly motivated co-workers that push you to be your best each day. Ungerboeck offers the career opportunities and fast-paced, exciting environment of a growth company where you can make a direct impact on our product and customers.

**Job Description**:
Ungerboeck Software International is looking to hire an Implementation Consultant, preferably with industry or SaaS experience - or even better, experience with one of our velocity products, VenueOps, Priava or Risk Manager. The successful applicant would possess skills in SMB or Enterprise software solutions, understand technology and how data is impacted, demonstrate excellent people skills and be an effective teacher to onboard new clients quickly and efficiently across multiple products.

**Responsibilities include**:
**Decision Making**:

- Able to work to a defined implementation methodology independently for client onboardings
- Monitor overall project status in conjunction with Project Management team
- Align current business processes to our software, ensuring best practice and adoption

***Accountability**:

- Gather and document key business requirements and formulate best practice suggestions
- Coordinate with other Services specialties areas to deliver broad solution
- Provide onboarding status updates, escalating issues as required to the Project Management team
- Assist with development and maintenance of project plan
- Conduct business process reviews and facilitate client interviews
- Provide support to client key stakeholders throughout the onboarding process
- Conduct reviews and train clients on general software concepts and bespoke workflows
- Ensure documentation is delivered on time as promised within the project plan from discovery, site visits, and status calls

**Qualifications**:
**Required**
- SMB software implementation/consulting experience of 2 plus years, ideally in SaaS software.
- Ability to demonstrate outstanding problem-solving skills
- Strong Presentation, negotiation, and Communication skills
- Willing to work in a fast-paced environment with various duties and tight deadlines
- Strong communicator orally and written in business English

**Bonus Points (having one or more of these will really make you stand out)**
- Experience with one or more of our products; Ungerboeck, VenueOps, Priava, Risk Manager, Showworks.
- Industry expertise / background in one of our major verticals
- Native or fluency in Mandarin or Cantonese.
- Bachelor Degree.
- Project Management, Business Analyst, Finance or Training certifications.
- Experience supporting sales & pre-sales in software delivery.
- Willingness to travel to customer/prospect locations (20% of the time)
- Report writing experience

Additional Information
**What’s** **in it for you?**

We are very proud of our workplace culture. We recognise that engaged and empowered staff want to work for a company that cares about them as a person. Team building activities and events organised by our social committee also help make you feel an integral part of the regional team and begin to explain why we have such high staff retention rates.

**_ Ungerboeck offers flexible work from home options,_** and this is an opportunity to work in a team of smart, yet down-to-earth marketers who challenge you to be your best every day



  • Brisbane, Australia Skedulo Full time

    At **Skedulo**, we work on leading Deskless Productivity Cloud solutions powered by AI and Machine Learning to empower organisations to manage, engage and analyse their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and...


  • Brisbane, Queensland, Australia Skedulo Full time

    At **Skedulo**, we work on leading Deskless Productivity Cloud solutions powered by AI and Machine Learning to empower organisations to manage, engage and analyse their deskless workforce, supporting the 80% of global workers who don't work in a traditional office setting. Skedulo's platform helps enterprises intelligently manage, schedule, dispatch, and...


  • Brisbane, Queensland, Australia Zudello Full time

    Help design and build innovated client solutionsWork with the latest AI models and toolsAbout the OpportunityWe are looking for a Consultant who thrives on solving problems and is ready for an exciting change. In this key role, you will be an integral part of our client facing team, working closely with CFO's, Financial Controllers and Procurement leads to...


  • Brisbane, Australia Talent United New Full time

    Great salary and growth potential - Awesome team and fantastic clients - Huge market sector **Systems Implementation Consultant** Currently we are retained to find a **Systems Implementation Consultant.** This individual will work to deliver best practice implementation of Xero cloud-based accounting packages. This should be coupled with a keen interest...


  • Brisbane, Queensland, Australia Talent United New Full time

    Great salary and growth potential- Awesome team and fantastic clients- Huge market sector**Systems Implementation Consultant**Currently we are retained to find a**Systems Implementation Consultant.**This individual will work to deliver best practice implementation of Xero cloud-based accounting packages.This should be coupled with a keen interest for...


  • Brisbane, Queensland, Australia Infoxchange Full time $80,000 - $120,000 per year

    Join Us in Driving Technology for Social JusticeAtInfoxchange, we're more than just a workplace, we're a purpose-driven community. As a registered charity and social enterprise, we harness the power of technology to create meaningful change, helping people feel supported, connected, and empowered to thrive.We're proud to beGreat Place to Work certified, and...


  • Brisbane, Australia KBH Solutions Full time

    Salary between $110k to $120k plus super - Based in Brisbane CBD - close to public transport - Great learning and development opportunity Leading Business requires an experienced Payroll Implementation Consultant to join their friendly payroll team. Responsible for working with clients to manage their implementation and onboarding you will handle the...


  • Brisbane, Australia LEAP Legal Software Full time

    **Work for a Culture that values its Employees.** As part of our growth, we are now seeking extraordinary **Implementation Consultant** to join our Professional Services Team. Reporting to the **Director of Professional Services**, you will work closely with our Data Transition Specialists, Project Managers and the Implementations Team to ensure a smooth...


  • Brisbane, Australia LEAP Legal Software Full time

    **Work for a Culture that values its Employees.** As part of our growth, we are now seeking extraordinary **Implementation Consultant** to join our Professional Services Team. Reporting to the **Director of Professional Services**, you will work closely with our Data Transition Specialists, Project Managers and the Implementations Team to ensure a smooth...


  • Brisbane, Queensland, Australia aXcelerate Full time

    Join to apply for the Senior Implementation Consultant (SaaS) role at aXcelerate2 days ago Be among the first 25 applicantsJoin to apply for the Senior Implementation Consultant (SaaS) role at aXcelerateGet AI-powered advice on this job and more exclusive features.Direct message the job poster from aXcelerateHuman Success Advisor @ aXcelerate | SaaS &...