Clinical Administration Officer

**If you are motivated, passionate, open minded and interested in helping deliver the services offered by Family Planning Australia, we’d love to have you join the team.**
- This role requires someone who is:_
- _ a confident communicator and committed to providing all people with support that is free from judgement_
- _ excited to join a skilled, multidisciplinary health team and contribute to building and maintaining a positive workplace culture_

We offer a friendly, collaborative, and committed team and you will have your contribution valued.

Base Full Time Salary: $47,538- $50,747 (Level will depend on experience), and as a leading Not for Profit you are able to access the benefits of Salary Packaging ($15,900) plus Meal/Entertainment ($2,650) increasing your fortnightly take home pay.

**Position Overview**

The Administration Officer plays an important role in supporting the operation of Family Planning Australia clinics. This is a multi-faceted role which is responsible for providing clerical, administrative and reception support to the clinics. This position is part of a multidisciplinary team.

This position is permanent part time (4 days per week).

**Selection Criteria**
- Essential (including qualifications)_
- Relevant certificate level qualifications in business administration or similar
- Minimum 2 years previous experience in an administration or reception role
- High level computer skills including word processing, spreadsheets and data entry
- High level interpersonal and communication skills
- Demonstrated ability to work effectively as part of a multidisciplinary team
- Exceptional customer service skills
- Desirable_
- Previous experience in a healthcare environment, including use of electronic medical record systems and client billing
- Previous experience in basic financial systems
- Experience working with culturally and linguistically diverse clients and/or Aboriginal and Torres Strait Islander communities
- Other requirements_
- A Criminal Record Check and Working with Children’s Check are required prior to commencement in this role
- In accordance with NSW Public Health Orders, all staff employed by Family Planning Australia are required to be vaccinated for COVID-19.

**To Apply**:
Provide a cover letter highlighting how your skills and experience meets the selection criteria listed in the position description.

Provide an up-to-date CV, with details of how your work history meets the requirements of this role.
- Written communication skills will specifically be assessed based on the quality of your cover letter._

**About Family Planning Australia**

Family Planning Australia is the leading provider of reproductive and sexual health services in NSW. As an independent not-for-profit organisation we offer expert clinical care, information and advice for everybody in every family.

Family Planning Australia is committed to excellence in meeting the reproductive and sexual health needs of the community. We achieve this by providing best practice, accredited clinical services, enhancing the knowledge and skills of service providers, improving the body of knowledge about reproductive and sexual health through rigorous research and evaluation, and leading international development projects to promote the rights of marginalised people in developing countries.

Family Planning Australia is a pro-choice organisation and all staff within the organisation are expected to actively support this core value.

**Our Values**
- Family Planning Australia is a pro-choice organisation
- Staff are expected to fully support an individual’s right to choose regarding their pregnancy, whether that be parenting, adoption/foster care or abortion
- As an abortion service provider, all staff at Family Planning Australia are expected to actively participate in the provision of abortion services within the full scope of their role, such as booking necessary appointments and supporting clients to access the services they choose.
- Human rights focus - promoting the rights of all people to reproductive and sexual health
- Integrity - maintaining a strong ethical base, being accountable and transparent
- Inclusiveness - valuing and respecting diversity without judgment
- Equity of access - ensuring access to our services for all including priority populations
- Client centred - placing the needs of the whole person at the centre of our work
- Commitment to excellence - ensuring high standards in all our work
- A just culture - a balanced accountability for both individuals and the organisation
- Family Planning Australia is an Equal Opportunity Employer and we encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic or ethno-religious minority groups and people with disability._

**Applicants must have full Australian working rights for consideration.