Intake Officer

4 days ago


Toowoomba, Australia CPL - Choice, Passion, Life Full time

Work with an organisation that mirrors your values
- $70,905 + Packaging up to $15,900 of your salary tax-free.
- Use your networking skills to create a more inclusive workplace

Mylestones has been part of CPL; Choice, Passion and Life for 24 years **supporting thousands of people reach their potential and find a job they love**. We know that with the right support there is no limit to what people with disability can achieve, especially when it comes to employment.

As our **Intake Officer**, you’ll be joining our friendly and supportive Mylestones team in **Toowoomba**. You will be coordinating and completing all participant intakes within the designated Employment Service Areas with the aim of providing people with disabilities a pathway to open employment.

This is a dynamic and busy role where you will be networking and **building partnerships with schools and disability providers**, in order to bring in participants and assist them with employment opportunities.

As an **established values-based organisation**, we are committed to high quality outcomes for our clients. It’s a great time to join us

**Responsibilities include**:

- Manage and coordinate the intake of all participants
- Conduct the assessment of participants’ needs and suitability for services and eligibility requirements for CPL and relevant funding body/bodies.
- Ensure referrals and commencements meet Disability Support Services (DSS) contractual obligations.
- Develop initial Job Plans, including addressing any barriers to employment, to ensure positive outcomes are achieved by participants.
- Ensure compliance with all funding bodies through accurate record keeping, software and reporting as it relates to intakes for each participant and site.
- Network with schools to ensure that intakes are within eligibility requirements and build relationships to ensure appropriate number of referrals.
- Build positive networks and relationships with disability employment related organisations.

**Selection criteria includes**:

- Demonstrated experience in a similar role working with people with disabilities.
- Ability to negotiate with key stakeholders and provide positive solutions to complex problems.
- Working knowledge of Disability Employment Services (DES) Eligibility Criteria
- Highly effective communication, networking and rapport building skills
- Preferred previous experience with the intake process of participants into a DES Program and matching to employment staff.
- 'Can do' attitude and ability to thrive in a dynamic fun environment
- Ability to build key partnerships with businesses in the local community
- A valid C class driving license.
- Blue card and NDIS Worker Screening Clearance to start (we can help).

**Why would I choose Mylestones?**

When you join our team, you can benefit from the following:

- **Tax-Free Savings**: Increase your take-home pay by packaging up to $15,900 of your annual salary tax-free, including vehicle sacrifice options.
- ** Entertainment Expenses**: Use up to $2,650 of your pre-tax income for entertainment expenses, such as meals and holiday accommodation.
- **Grow Your Career, Your Way**: We're committed to your professional development. Share your ideas, challenge the status quo, and collaborate with our team. Together, we'll create a dynamic and inspiring work environment where your contributions are valued.
- **Take Care of Yourself and Your Community**: We understand the importance of well-being. That's why we offer generous leave benefits, including annual leave, personal leave, compassionate leave, and comprehensive paid parental leave. Take the time you need to recharge and give back to your community.
- **Employee Assistance Program**: Access to free and confidential counselling services for you and your family members.
- **Embrace Diversity, Celebrate Uniqueness**: We believe in creating an inclusive workplace where everyone feels valued and respected. Regardless of your background or perspective, you're welcome here. Be yourself, and let's build a brighter future together.

**Join us** and be part of a company that is committed to creating a more inclusive and equitable workplace for all.

To apply, please submit your CV and a cover letter.
CPL is committed to providing a workplace that fosters a culture of respect, understanding and inclusion.


  • Intake Officer

    2 weeks ago


    Toowoomba, Queensland, Australia CPL - Choice, Passion, Life Full time $60,000 - $80,000 per year

    Mylestones has been part of CPL; Choice, Passion and Life for 24 years supporting thousands of people reach their potential and find a job they love. We know that with the right support there is no limit to what people with disability can achieve, especially when it comes to employment As our Intake Officer, you'll be joining our friendly and supportive...

  • Intake Officer

    3 days ago


    Toowoomba, Queensland, Australia Cpl - Choice, Passion, Life Full time

    Work with an organisation that mirrors your values- $70,905 + Packaging up to $15,900 of your salary tax-free.- Use your networking skills to create a more inclusive workplaceMylestones has been part of CPL; Choice, Passion and Life for 24 years **supporting thousands of people reach their potential and find a job they love**. We know that with the right...


  • Toowoomba, Queensland, Australia beBeeConfidentiality Full time $66,000 - $83,000

    Job Title: Intake Services CoordinatorWe are seeking a dedicated and full-time Intake Services Coordinator to join our team in Toowoomba or Ipswich.This client-facing role requires a client-centred approach and commitment to delivering high-quality services to vulnerable people. The successful candidate will provide information about our services, gather...


  • Toowoomba, Australia Queensland Government Full time

    **The First Nations Intake Officer key responsibilities are: - Deliver accountable and collaborative integrated child protection services that respect the culture and context of each child, young person, family and community in accordance with departmental policies and procedures, statutory responsibilities, and the child protection practice framework. - As...


  • Toowoomba, Queensland, Australia Queensland Government Full time

    **The First Nations Intake Officer key responsibilities are:- Deliver accountable and collaborative integrated child protection services that respect the culture and context of each child, young person, family and community in accordance with departmental policies and procedures, statutory responsibilities, and the child protection practice framework.- As...

  • Intake Coordinator

    1 week ago


    Toowoomba, Australia McLean Care Full time

    Are you a customer service superstar? Are you looking to make a change to a more administrative function? Please read on. Reporting to the Service Delivery Manager the Intake Coordinator provides a centralised point of entry for referrals and is responsible for the intake of all program referrals and initial completion of coordination paperwork, in...

  • Intake Coordinator

    6 days ago


    Toowoomba, Queensland, Australia Mclean Care Full time

    Are you a customer service superstar? Are you looking to make a change to a more administrative function? Please read on.Reporting to the Service Delivery Manager the Intake Coordinator provides a centralised point of entry for referrals and is responsible for the intake of all program referrals and initial completion of coordination paperwork, in...

  • Intake Coordinator

    1 week ago


    Toowoomba, Queensland, Australia Mclean Care Full time

    **About Us**:At McLean Care, we are passionate about providing high-quality services that make a real difference in people's lives. We are looking for an enthusiastic and compassionate **Casual Intake Officer** to join our Home and Community Care team. This is a great opportunity to contribute to the well-being of the community, while being part of an...


  • Toowoomba, Queensland, Australia beBeeCulturallyResponsive Full time $60,000 - $100,000

    Job Role OverviewThe First Nations Intake Officer is a pivotal position within our organization, responsible for delivering high-quality child protection services that respect the culture and context of each child, young person, family, and community.


  • Toowoomba, Queensland, Australia beBeeManagement Full time $60,000 - $90,000

    Practice ManagerThis is a key role within our organisation that oversees the day-to-day operations of our physiotherapy and allied health clinic.The Practice Manager will be responsible for managing front desk staff, optimising diary management, and overseeing intake processes. They will also be required to maintain exceptional customer service standards,...