Intake Coordinator

3 days ago

Toowoomba, Australia McLean Care Full time

Are you a customer service superstar? Are you looking to make a change to a more administrative function? Please read on.

Reporting to the Service Delivery Manager the Intake Coordinator provides a centralised point of entry for referrals and is responsible for the intake of all program referrals and initial completion of coordination paperwork, in consultation with Community Managers, and Care Coordinators. This role is pivotal in providing a personalised service and building effective working relationships with both internal and external clients. You will have a key role in liaising with staff, consumers and their families.

Essential Skills
- Demonstrated organisational skills and experience working in a demanding customer service environment
- Well-developed communication skills including effective verbal, electronic and written skills
- Advanced computer literacy with experience in client/data management systems
- Ability to prioritise and organise tasks with competing demands
- Team player with the ability to work independently in a busy environment
- Displays a commitment to quality client service, values the supplying of accurate and timely information and relates to people from diverse backgrounds.
- Commitment to embrace, model and work within the core values of McLean Care Ltd.

Knowledge
- Demonstrated knowledge coupled with practical skills of operating within a busy office environment working with multidisciplinary teams.

Experience
- Previous experience working with older people and people with a disability and/or knowledge of Consumer Directed Care and Home Care Guidelines
- Experience working with electronic rostering systems

**Qualifications**:

- Current unencumbered Driver’s Licence

Desirable
- Certificate III in Business Administration or equivalent qualification or equivalent experience

Take advantage of an attractive salary, PLUS super and additional benefits including:

- Salary packaging (up to $15,900 net) to increase your take home pay;
- Novated leasing;
- An unrivaled culture of care and support

**If you have a passion to make a difference to people’s lives, and a desire to contribute to your community then come and join the award winning, enthusiastic team at McLean Care Community.

  • Intake Officer

    2 weeks ago

    Toowoomba, Australia CPL - Choice, Passion, Life Full time

    Permanent, full-time role - Competitive salary + packaged car + leave loading + tax savings - Join a values based, not for profit organisation Mylestones has been part of CPL; Choice, Passion and Life for 24 years supporting thousands of people reach their potential and find a job they love. We know that with the right support there is no limit to what...

  • Rostering and Client Care Coordinator

    2 weeks ago

    Toowoomba, Queensland, Australia Allen Care Services PTY LTD Full time $60,000 - $80,000 per year

    About Us:Allen Care Services commenced in 2020 as a small family business. Over time we have grown in size and support people through out the Toowoomba Region but our goal remains the same, we want our participants to be able to chase their dreams without fear or limitations. Allen Care Services provides individualised support to people living with a...

  • Clinical Case Manager

    2 weeks ago

    Toowoomba, Australia Bolton Clarke Full time

    $1000 loyalty bonus for new employees - Provide holistic customer centric care in the community - Registered Nurses encouraged to apply We currently have a wonderful opportunity for a Care Manager to join our At Home Support Toowoomba Home Care Package team. Our teams manage client intake and ongoing care management for recipients eligible for Home Care...

  • Clinical Aged Care Assessor

    6 days ago

    Toowoomba, Queensland, Australia Aspire4Life Full time $60,000 - $90,000 per year

    AtAspire4Life, we're shaping communities with purpose and impact. That means empowering our people and community to be independent, connected and thriving. As a purpose driven team, our values represent how we operate, and the people we choose to represent our brand.We have an exciting opportunity for aClinical Aged Care Assessorto join our team inDarling...

  • Counsellor - Integrated Mental Health Service

    6 days ago

    Toowoomba, Queensland, Australia EACH Full time $51 - $61

    Company Description For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives. We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether Better Care—because...

  • Counsellor - Integrated Mental Health Service

    1 week ago

    Toowoomba, Queensland, Australia EACH Full time $51 - $61

    Company Description For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives. We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether Better Care—because...

  • Business Services Manager

    2 weeks ago

    Toowoomba Regional, Australia Australian Industry Trade College Full time

    The Industry School, formerly the AITC, is unlike any other senior school. We’re for young people who seek a deliberately different educational experience. An industry-driven one. For those who want to learn in the classroom, within workplaces, and on the job. We’re for those young people who seek to start building real-world strengths and skills now,...