Asset Performance Lead

Division: Homes NSW- Location: Newcastle, NSW, AU, 2300- Req ID: 66528**Asset Performance Lead**

**Location - Newcastle**

**Employment type - Ongoing**

**Salary - $120,859-$133,183 + employer superannuation contribution**

**Your role**

**Do you have a passion for customer service and would like to use your trade/building/construction industry knowledge to help make a positive difference in our NSW social housing maintenance delivery?**

Homes NSW is an Agency of the Department of Communities and Justice (DCJ). Our vision is for NSW to be a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief, and non-recurring.

We lead work to deliver more quality social housing to our 262,000 tenants across NSW, empowering our tenants to live fulfilling lives and achieve their potential in inclusive communities with a focus on breaking, rather than managing disadvantage.

We strive for excellence in service delivery and most importantly, Homes NSW puts people at the heart - including our staff. Working for us means you are joining a team where your expertise and skills will be valued.

The role of the Property Services team is to deliver comprehensive property services to the regions and oversee the delivery of maintenance services such as scoping, compliance inspections and work order management.

The purpose of this role is to manage and coordinate the development, implementation and evaluation of complex projects and manage and report on field inspection activities/outcomes to scope and monitor the delivery of work, as well as managing the verification of contractor compliance with maintenance contract requirements.

**What you’ll do**

As the Asset Performance Lead in, you'll be at the forefront of ensuring the successful delivery of a range of projects aimed at improving social housing maintenance in NSW.

Your responsibilities encompass all aspects of planning, development, implementation, inspection, and performance management. You'll develop comprehensive project plans, coordinate resources, manage budgets, and ensure adherence to reporting requirements, utilising established agency project management methodology.

Building and maintaining positive relationships with contractors and stakeholders will be paramount as you collaborate to resolve service delivery issues and ensure fair and consistent adjudication. Your keen oversight will extend to monitoring and evaluating all project aspects, including risk management, benefits realization, and compliance measures.

You'll manage teams, ensuring compliance with governance and quality standards to achieve key service outcomes. In addition, you'll coordinate the issuance of non-compliance notices and other performance measures to contractors, ensuring quality workmanship and initiating abatement action where necessary.

Your expertise will also be crucial in providing advice on scoping and variation claims, as well as offering timely, high-level guidance to senior management on inspection, verification, and program activities.

If you're passionate about ensuring the longevity and adequate maintenance of social housing properties while fostering collaborative relationships within the community, this role offers a rewarding opportunity to make a tangible impact in NSW social housing.

**What we’re looking for**
- Understanding of the Australian Building Codes, Australian Standards, Government, or commercial probity and contracting standards.
- Relevant qualification and/or sound construction building maintenance and/or building construction experience/exposure, together with field inspection experience and measurement of performance against standards.
- Sound financial management experience, including budgeting and forecasting.
- Current driver’s license.
- Desirable - experience in compliance inspections of building essential services.

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**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Please outline your two strongest qualitie