Supporter Engagement Manager
2 weeks ago
Permanent Full-time Role (37.5h/w)
- Family Friendly
- Ongoing training and development opportunities
The Hospital Research Foundation (THRF) Group is seeking a motivated individual to join a passionate team of Supporter Engagement professionals, who are driven and have a genuine connection to our cause.
**About THRF Group**
THRF Group is a leading South Australian profit-for-purpose organisation, with national and international impact. Our purpose is simple - together, fight for better health and wellbeing for our community through life-changing medical research and improved healthcare.
Across our 11 charities, we do this by raising vital funds from the community for research, services and patient care initiatives, and the Supporter Engagement Team is an essential part of our fundraising success.
Our head office is in Woodville, 10 minutes from the Adelaide city centre. We offer flexible, family-friendly work arrangements for our team and inspire each other every day
Our culture encourages innovation and teamwork in a fun environment. You’ll join a passionate team driven by our cause and the positive impact we have in the community.
**About the role**
Reporting to the Senior Manager - Supporter Engagement, this role will manage and grow a portfolio of financial supporters of The Hospital Research Foundation Group through effective relationship management across the donor journey.
As a relationship specialist, you will be passionate about understanding people and their motivations, and find joy in connecting supporters with causes that matter most to them. This is a great opportunity to lift an existing portfolio of supporters to the next level, as well as develop new relationships using your strategic thinking and experience in philanthropy or business development.
This role is based at THRF Group Head Office (Woodville), but will work flexibly across multiple locations including Flinders Medical Centre, the Royal Adelaide Hospital and Lyell McEwin Hospital.
**Key Responsibilities**:
- Achieve short-term and long-term philanthropic revenue and acquisition targets in mid and major gifts, and Gifts in Will
- Deliver outstanding donor stewardship; build and nurture strong relationships with mid to high value supporters
- Develop a robust and qualified pipeline of major donors, bequestors and supporters, nudging supporters along the pipeline. Key audiences include;
- Trust, PAF and Foundation managers
- Intermediary organisations (lawyers, wealth advisors)
- Local Health Network executives
- Represent the organisation at various functions to share the vision, mission and work of THRF Group and build networks
For a complete list of responsibilities please refer to the Position Description.
**About you**
As a highly motivated, confident and passionate individual, to be successful in the role you will ideally have;
- Demonstrated experience in a supporter engagement role within the fundraising industry OR in a relationship-based sales/business development role outside of fundraising
- Demonstrated experience using customer relationship management systems
- Current networks within South Australia and knowledge of the profit-for-purpose landscape
- Demonstrated understanding of moves management framework, to support the research and progression of supporter relationships
- Expertise in Major Gifts and Bequest/Planned Giving Fundraising is desired but not essential
Please ensure you have read the Position Description provided and addressed the key criteria in your cover letter.
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