Reception Administrator

5 days ago

North Sydney, Australia Starlight Children's Foundation Full time

Part Time opportunity ( 3 days a week)
- Join an organisation that was awarded Best Place to Work
- Enjoy our incredible Employee Benefits

**About Us**

At Starlight we know that sick kids are still kids. So, our mission is to brighten the lives of seriously ill children, and their families, by replacing the pain, fear and stress experienced through hospitalisation and treatment with programs that deliver fun, joy and laughter.

**What Starlight can offer you**:
Our vibrant, positive, and flexible culture is truly special, and we are not the only ones who say it Starlight is the only charity to be among 2020’s 50 Best Places to Work in Australia. We were selected as an Employer of Choice in The Australian Business Awards in 2018 and ranked in the Best Places to Work study in 2017 and 2014.

**About the role**

***
Based at reception in the Sydney office this unique role is an integral part of the Supporter Engagement Team (SET) and the first point of contact for any enquiries relating to Starlight. SET’s vision is to give ALL supporters a STAR experience with every interaction - something they will always remember with lots of sparkle

This unique role involves some extra special tasks Such as making Thank You calls to our donors, receiving and disbursing parcels and mail deliveries including gifts for a child’s Wish, and connecting our donors with the incredible impact of their support.

This varied administrative role requires a “can do” attitude and includes:

- Coordinating high volume courier bookings
- Managing daily mail
- Processing donations received by mail (including daily reconciliation & banking)
- Responding to supporter enquiries through various touchpoints
- Updating & maintaining the accuracy of Starlight’s donor database details
- Ensuring queries, complaints and donations are managed quickly and efficiently; and
- Supporting other departments with ad-hoc tasks as needed.

**About you**
Ideally with some reception experience, it’s your administration skills, “Can do” attitude and exceptional customer service commitment, that are your superpower’s In addition to:

- Strong written and verbal communication skills
- High attention to detail and accuracy
- Strong problem-solving skills and sense of initiative
- Effective time management capability
- Ability to display kindness and empathy in all interactions
- Positive attitude and a team player with willingness to assist the wider business
- Hold a valid Working with Children Check or willing & eligible to obtain prior to commencement
- Satisfy a National Police Check (Fit 2 Work)

**We offer**:

- Access to career growth opportunities and external corporate events, conferences, and training
- Access to our Employee Assistance Program for general wellbeing check-ins, assistance with career planning, or working through difficult or challenging circumstances
- Access to our quarterly “Get Connected” program to experience the impact of our Starlight Express Rooms, Livewire or Wishgranting programs first-hand

**What's Next?

  • Administration Reception Coordinator

    2 weeks ago

    North Plympton, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    **Be the difference. Enjoy great rewards and benefits.**: - ** Permanent Full Time **position - 76 hours per fortnight**: - ** Salary Packaging benefits up to $15,900 annually to maximise your take home pay** You will have the opportunity to be the difference whilst enjoying great rewards including salary packaging benefits, Bupa Health Insurance...

  • Reception/ Office Administrator

    7 days ago

    North Sydney, Australia Carers NSW Full time

    Carers NSW is the peak organisation for carers in NSW. We are a not-for-profit organisation connecting and empowering carers across NSW and improving their quality of life through activities, programs, training and policy advice. We advocate for carers of all ages and circumstances. Reporting to the Manager Executive Support, the primary responsibility of...

  • Medical Reception/administration

    2 weeks ago

    North Adelaide, Australia MConsulting Solutions Full time

    **Medical Reception/Administration** - **Permanent Full Time or Four Days (.8)**: - **Hours 8:30am to 5:30 pm Monday to Friday with one close per week**: - **Dedicated Female Health Specialist Rooms - North Adelaide**: - **First Point of Contact for Patients**: - **Onsite Staff Parking Available** **We’re one family, in one place, with one vision...

  • Reception / Administration Assistant

    22 hours ago

    Box Hill North, Victoria, Australia ANCA Full time

    Casual Reception & Administration Assistant Join ANCA as a casual team member, working one day a week (Mondays). Be the welcoming face of ANCA, creating a positive first impression for visitors and callers. Provide high-quality administrative support to ensure smooth operations across all departments. Become part of a world-leading company known...

  • Reception/Administration

    24 hours ago

    Sydney, New South Wales, Australia Plumbing And Pipe Trades Employees Union Full time

    About the roleThis is an exciting full-time role as a Reception/Administration Officer at the Plumbing And Pipe Trades Employees Union in Alexandria, NSW. You will be responsible for providing high-quality administrative and reception support to our busy office, delivering exceptional customer service to both internal and external stakeholders.What you'll be...

  • Administration / Reception

    1 week ago

    Sydney, New South Wales, Australia Northholm Grammar School Full time $60,000 - $80,000 per year

    Administration / ReceptionCommencement Date: Term 4, 2025Our School is an independent K-12 co-educational school situated in a beautiful and inspiring semi-rural environment in the north-west of Sydney. The School has a strong commitment to delivering a rigorous academic program based on 'learning through scholarship' combined with a focus on 'pastoral...

  • Reception/Administration

    5 days ago

    Sydney, New South Wales, Australia Plumbing And Pipe Trades Employees Union Full time $104,000 - $130,878 per year

    About the role This is an exciting full-time role as a Reception/Administration Officer at the Plumbing And Pipe Trades Employees Union in Alexandria, NSW. You will be responsible for providing high-quality administrative and reception support to our busy office, delivering exceptional customer service to both internal and external stakeholders.What you'll...

  • Reception / Administration

    2 weeks ago

    Sydney Central Business District, Australia Australia Wide Office Staffing Full time

    Perm Full time - Reception / Administration - Immediate start - CBD Sydney **The Company**: A privately owned Building Services Group. Great team environment. **The Role**: Providing administration assistance within the Projects Administration hub - supporting the Projects Managers, Engineering, Commissioning, Drawing Office and Purchasing Departments....

  • Reception and Administration Support

    6 days ago

    Sydney, New South Wales, Australia beBeeAdministration Full time $45,000 - $80,000

    Job Title: Reception and Administration SupportCompany Overview:Dominating the Window Furnishing industry, this company is rapidly growing and looking for someone to join their medium-sized team to assist and grow with the organization.Job Summary:The new role will include basic Reception duties as well as general Administration tasks. Key responsibilities...

  • Reception & Office Administration

    2 weeks ago

    Sydney, New South Wales, Australia DPN Full time

    About the RoleReception & Office Administration at DPN. This entry level position is the face and voice of our growing organisation, interacting with a mix of teams, clients and partners throughout the day. Hours are 9am–2pm, Monday to Friday.ResponsibilitiesReception: Managing all incoming calls; welcoming visitors and clients to the office; meeting room...