Housing Fraud Investigator

Division: Homes NSW
- Location: Parramatta, NSW, AU, 2150
- Req ID: 77726

**Housing Fraud Investigator**
**HOMES NSW**

**Housing Fraud Unit (HFU) | Service Delivery and Assurance Hub**
- **Location: Parramatta**:

- **Ongoing full-time opportunity, A Talent Pool will also be created for future vacancies across the Department**:

- **Salary range, Clerk Grade 7/8, $113,574 - $125,720 plus employer’s contribution to superannuation and annual leave loading**

**Your role**
- The Housing Fraud Unit (HFU) is the central reporting point for all alleged cases of fraud and non-disclosure in relation to the provision of Housing assistance.
- The HFU coordinates with client service teams and DCJ legal for the appropriate investigation of those allegations.

**What you’ll do**
- The role of HFU is to identify and investigate fraud pursuant to the Housing Act 2001 (NSW) and the Crimes Act 1900. Some matters will require management through to an outcome such as prosecution.
- The HFU also provides expert advice and training to DCJ Housing client service teams for the prevention, identification, investigation and management of Housing assistance fraud.

**What we’re looking for**

- Ability to Maintain confidentiality, data accuracy and sensitivity to comply with external audit requirements.
- Show Ingenuity and persistence to obtain case information and evidence gathering that are not readily available with an eye for detail. Understanding the clear boundaries between tenancy management issues and fraud management issues.
- Ability to prioritise tasks, meet tight deadlines, stay organised, and adapt to change in a fast-paced, high volume, and high-pressure work environment.
- Collaborate with other government and non-government agencies for data collection under the provisions that include data storage, security and protections, and integrity of data.
- Ability Perform basic research and analysis to inform and support the achievement of project deliverables
- Understanding of, or the ability to quickly develop knowledge of, policies and rent subsidy programs relevant to Homes NSW.
- Experience using tenancy or client management systems and electronic record-keeping platforms, or the ability to learn systems used within the Homes NSW, such as TRIM.

**Essential requirements**
- Tertiary qualifications or equivalent experience in the relevant area.
- Certificate IV in Government Investigations or completion within 6 months of commencement in role.
- Current, valid Driver’s licence and willingness to travel. Overnight stay may be required
- Download the role description.

**What We Offer**
- We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
- Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**
- Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**
- Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close**Tuesday, 30th September 2025 at 11:59pm AEST.

**Got a question?**
- Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
- To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**_ The Welcome Experience_**:

- The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.