Fraud Officer

1 week ago

Parramatta, Australia Westpac Group Full time

**How will I help?**

We have an exciting opportunity within our Merchant Fraud and Chargebacks team. Reporting to the Team Manager - you will be responsible for handling inbound calls and assessing transactions conducted via our merchant customer. You will build strong working relations with wider teams within Fraud Operations and liaise with internal Investigations teams on complex cases and escalate matters of concern.

This is a full time 12 months max term opportunity ( with a view to extend) based in our Parramatta Square office. For this role you must be available to work Monday to Sunday between 8am - 5pm including public holidays. You will be rostered 5 days a week.

**What is in it for me?**

In a word, lots As well as job flexibility and the financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you will be paid well, and trained so your career can grow as you do. You will also be encouraged to take part in our fun community projects as a paid volunteer. Importantly you will play a significant role in the future of a business that has been around for 200 years.

**What do I need?**
- You will have demonstrated experience in delivering superior customer service and operational experience working with internal and external stakeholders.
- You must have strong written and verbal communication skills, excellent time management skills and ability to meet key performance indicators. Also, you must have the ability to learn multiple banking systems, procedures and operate efficiently across platforms.
- You will have a willingness to learn and progress your career as team members will be will be cross-skilled across our Disputes Resolution team in FCFP.

**What is in it for me?**

In a word, lots As well as job flexibility and the financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you will be paid well, and trained so your career can grow as you do. You will also be encouraged to take part in our fun community projects as a paid volunteer. Importantly you will play a significant role in the future of a business that has been around for 200 years.

**What is it like to work there?**

We aim to provide one big, supportive team of people who love helping others succeed. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility
- and champions inclusion.

**How do I Apply?**

The health and wellbeing of our employees is our top priority. We have developed clear standards to ensure our people are confident, safe and healthy whether they are working from a Westpac Group site or working from home. These are based on expert medical advice. The health and wellbeing of our employees is our top priority. We have developed clear standards to ensure our people are confident, safe and healthy whether they are working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.

  • Fraud Officer

    2 days ago

    Parramatta, Australia Westpac Group Full time

    Bring your passion for customer service and help us achieve Westpac Vision - Unique opportunity to join the Financial Crime and Fraud Prevention team based in Parramatta - Full-time, 12-month fixed term position with the views of becoming permanent **How will I help?** As the Fraud & Scam Officer, you will be working within the Financial Crime and Fraud...

  • Fraud Officer

    1 week ago

    Parramatta, Australia Westpac Group Full time

    Bring your passion for customer service and help us achieve Westpac Vision - Unique opportunity to join the Financial Crime and Fraud Prevention team - Full-time, 12-month fixed term position with the views of becoming permanent **How will I help?** As the Fraud Officer, you will be working within the Financial Crime and Fraud Prevention team. You will be...

  • Fraud Officer

    2 weeks ago

    Parramatta, Australia Westpac Group Full time

    Bring your passion for customer service and help us achieve Westpac Vision - Unique opportunity to join the Financial Crime and Fraud Prevention team - Full-time, 12-month fixed term position with the views of becoming permanent **How will I help?** As the Fraud Officer, you will be working within the Financial Crime and Fraud Prevention team. You will be...

  • Fraud & Scams Officer

    4 days ago

    Parramatta, Australia Westpac Group Full time

    **Fraud & Scams Officer **- **Contractor** **Join our team and make a difference in combating fraud!** **How will I help?** Bring your passion for customer service and play a vital role in protecting customers from fraudulent activities by helping to protect customers' financial transactions. As a Fraud Officer, your responsibilities will include: -...

  • Fraud and Corruption Compliance Officer

    7 days ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 71356**Fraud and Corruption Compliance Officer** **Location - Parramatta** **Employment type - Temporary role up to 18 months with possibility of conversion to ongoing** **Salary - Starting from $ 106,025 up to $ 117,363 + Super + flex leave.** **Your role** As a of Fraud and...

  • Fraud and Scams Officer

    1 week ago

    Parramatta, New South Wales, Australia Robert Walters Full time $60,000 - $80,000 per year

    Job Title – Fraud & Scam Officer Location – Parramatta Contract length – 12 months Start Date – Must be able to start by Monday 1st September, please note there are 4 weeks of background checks that you must successfully passWhat will I be doing?Engaging with inbound and outbound calls, and online live chatsWorking in a fast-paced, high-pressure...

  • Fraud & Scams Officer (Applicants Must Identify As Aboriginal And/or Torres Strait Islander)

    2 days ago

    Parramatta, Australia Westpac Full time

    Create your best future and join Westpac as a **Fraud and Scams Officer** - Permanent Full-time position - Parramatta based - hybrid working after role competency - Join Westpac in the Fraud and Scams team to begin your career in Financial Crime **What’s the role?** As a Fraud and Scams Officer, you will assist customers experiencing suspicious activity,...

  • Fraud & Scam Officer (First Nations Identified Role)

    4 days ago

    Parramatta, Australia Westpac Group Full time

    Permanent full-time position - Based at ParramattaOngoing training and development opportunities **What’s the role?** Are you passionate and committed about protecting people/communities from financial crime? Join the Westpac team as a Fraud & Scams Officer where you will play an integral role in preventing, detecting and responding to fraudulent...

  • Fraud & Scam Officer - Indigenous Identified Role

    1 week ago

    Parramatta, Australia Westpac Group Full time

    **Fraud & Scam Officer - 53902 | Indigenous Identified Role - Permanent Opportunities - Parramatta Location - Hybrid working model - Parramatta office + WFH - Ongoing training and development opportunities - Westpac has been granted an S126 Exemption to sections eight (8) and fifty-one (51) of the Anti-Discrimination Act 1977 (NSW); this allows us to...

  • Fraud Detection and Analysis Manager

    7 days ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Financial Performance & Investments- Location: Parramatta, NSW, AU, 2150- Req ID: 70180**Fraud Detection and Analysis Manager - NSW Trustee and Guardian** - Ongoing full-time role - 35 hours per week - Location: Parramatta. Flexible work arrangement (3 days in office, 2 days WFH). - Clerk Grade: 9/10. Base salary $120,859 p.a. to $133,183 p.a. plus...