Helpdesk Operator

2 days ago


Canberra, Australia HAYS Full time

Seeking Helpdesk Operators

**Your new company**
This is a key client who provides a vast range of services to the rest of the APS as well as the private enterprise. They work on providing support and enhancements to ensure the continuation and sustainability of the Australian economy.

**Your new role**
This is an exciting position where you will working in a busy and high performing team to perform skills inclusive of, but not limited to the following;
- Customer service - phone enquires and face to face support
- Responding to enquires regarding software and hardware
- Problem solving and trouble shooting of IT issues
- Provide support for Hardware fixing on a rotational roster

**What you'll need to succeed**
To be successful in this role you must have experience working on an IT help desk and have a strong understanding in the use of the following
- Active Directory
- Microsoft Exchange
- Video Conferencing
- Remote Access i.e Citrix
- Microsoft Office Suite

**What you'll get in return**
This role is in a string and supportive team where mentoring and career development are offered, this is a great opportunity to develop your career within the IT sector.

**What you need to do now**

**LHS 297508** #2683580


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