
Customer Service Officer
1 week ago
**About the Role**
As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund Your personal touch will help guide our members in making informed healthcare choices.
This part-time position is based in our HCF Bondi Junction Branch. Hours will be spread Monday to Friday 10am-3pm, with optional Saturday overtime if desired.
**Responsibilities**
- Ensure resolutions to our members’ problems that go beyond expectations.
- Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
- Maintain the accuracy of our membership information in accordance with organisational policies and procedures.
**About you**
- Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
- Proven background in customer service environments, with the ability to build rapport quickly and confidently.
- Quick to grasp complex computer systems.
- Thrives in a collaborative team environment.
- Adaptable to evolving work practices and needs.
**Culture & Benefits**
- Purpose-Driven Passion_ - We are united by a common purpose - to make healthcare affordable, understandable, high quality and member-centric.
- Wellness and Work-Life Balance - _We’ll equip you with the necessary skills and tools to support your personal well-being journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF Hospital and/or Extras Cover.
- 18 Weeks of Parental Leave for all new parents
- Mental Health & Wellbeing Programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s entire suite of products, including Life, Pet and Travel Insurance, as well as Fitness First gyms and on our Eyecare products.
- Collaboration and Inclusivity - _We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education, and socio-economic status.
- Continuous Learning and Growth - _We believe in lifelong learning. Our organization provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage growth and curiosity.
**Next Steps
-
Retail Customer Service Officer
2 weeks ago
Bondi Junction, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
2 weeks ago
Bondi Beach, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Bondi Beach, Australia Bondi Dental Full timeWe are looking for a motivated, vibrant and reliable team member who has a strong focus on customer service, organisation, communication and professionalism. We are a busy dental practice located in Bondi Beach in need of a customer service manager and office coordinator who can help with patient relations, accounts oversight and team management. **Job...
-
Customer Service Manager
5 days ago
Bondi, Australia The Removal brothers Full time**About Us**: The Removal Brothers is a leading removalist company, providing house moving, delivery services, and event transport logistics to more than 2,500 clients annually. We are seeking an experienced Customer Service Manager to lead our customer service team and ensure exceptional service delivery to our clients. **Key Responsibilities**: - Lead...
-
Part-time Customer Service Liaison
1 week ago
Bondi, Australia beBeeCustomerService Full time $60,000 - $80,000Customer Service RepresentativeWe are seeking an exceptional customer service representative to join our dedicated team.This part-time role will provide outstanding service and support to our members in making informed healthcare choices.This position is based in our Bondi Junction office, working Monday to Friday, with flexible scheduling available.Key...
-
Customer Service Manager
2 weeks ago
Bondi, Australia Myer Full time**Job no**: 943240 **Work type**: Permanent / Full time **Location**: Bondi Be part of the Myer Bondi leadership team as the Customer Service Manager. Be the driving force behind our customer service excellence by inspiring and leading teams to deliver superior customer service and achieve profitable results across various departments. Champion the Myer...
-
Customer Service Assistant
1 week ago
Bondi Junction, Australia Take Two Marketing & Events Full timeAre you a super organised, **customer service expert** looking for new challenges in one of the most dynamic industries out there? Who are we? As a family owned Australian business we are all about making sure that our customers feel as though they are a part of our family, we express this through the products we design which are made to make everyday life...
-
Customer Service Assistant
2 weeks ago
Bondi Junction, Australia KLEVA® Brands Full timeAre you a super organised, **customer service expert** looking for new challenges in one of the most dynamic industries out there? Who are we? As a family owned Australian business we are all about making sure that our customers feel as though they are a part of our family, we express this through the products we design which are made to make everyday life...
-
Finance Officer
7 days ago
Bondi, Australia Perigon Group Full time$75k - $80k + super - Great office location in the Eastern Suburbs - Great benefits - Great opportunity to gain experience - Passionate and collaborative team - Temporary position with the possibility to extend **Our Client** An established and highly regarded travel company is seeking a Finance Officer to join their team. With a reputation for excellence...
-
Office Administrator
2 weeks ago
Bondi, Australia Carys Panelbeating Full timeCarys Panelbeating is located in Bondi Sydney, and has been established for over 60 years. We are an I-CAR gold class smash repair facility and require an office administrator to aid our office team in providing the 5 star service we are recognized for. We are seeking a motivated & enthusiastic individual who takes pride in their work & will fit in with our...