Customer Service Officer

4 days ago

Cheltenham, Australia Workskil Australia LTD Full time

**About the Role**

This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues.

**This role is being offered on a full time, ongoing basis and will be located in Cheltenham.**

**About You**

To be successful in the role you will be able to:

- Demonstrate excellent administration skills, attention to detail and computer literacy; including competent with Microsoft Office Suite;
- Demonstrate strong verbal and written communication skills;
- Demonstrate experience in a busy reception or front of house role dealing with a wide range of members of the public;
- Prove your ability to maintain a calm and professional approach when dealing with difficult situations;
- Demonstrate your ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups; and
- Awareness of the Employment Services industry and ability to prepare and edit resumes (desirable).

You will also be required to:

- Have intermediate to high level administrative skills including ability to type at a minimum of 30 wpm; and
- Have a minimum Certificate IV in Employment Services or Career Development (desirable but not essential).

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application

  • Customer Service Representative

    6 days ago

    Cheltenham, Victoria, Australia Service Experts Full time $60,000 - $80,000 per year

    At Service Experts, we know that to "Redefine the Perception of Trades" it begins with an exceptional customer experience well before a technician arrives.We're searching for an organised, and people-focused Customer Service Representative to join our team. Outstanding customer service is the crucial first step to ensure every service call is smooth, timely...

  • Customer Service Officer

    1 week ago

    Cheltenham, Australia Supagas Pty Ltd Full time

    Generous base salary plus superannuation. - Fantastic rewards program - Continual ongoing support and training provided. **About the Company** Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional...

  • Customer Service Officer

    1 week ago

    Cheltenham, Australia Supagas Pty Ltd Full time

    Generous base salary plus superannuation. - Fantastic rewards program - Continual ongoing support and training provided. **About the role** Join our Customer Service team on a Full Time, permanent basis at our Cheltenham branch. **Duties** - Foster and drive the ‘Yes We Can’ attitude in achieving internal and external customer satisfaction - Answer a...

  • Customer Service Officer

    2 weeks ago

    Cheltenham, Australia Workskil Australia Ltd Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...

  • Customer Service Officer

    2 weeks ago

    Cheltenham, Australia KISA Full time

    We're looking for someone who loves everything about customer service! This role is multi-faceted customer support and administrative position where you'll be an important part of our highly regarded Customer Service Team. This is an exciting and fast-paced role where you'll be growing your skills, knowledge and responsibilities. Company: We are an...

  • Customer Support Officer

    1 week ago

    Cheltenham, Victoria, Australia Woods & Co Full time $65,000 - $80,000 per year

    Woods & Co have partnered with one of Australia's leading payment technology companies, to find a driven and customer-focused Customer Support Liaison Officer to join their growing team in the South-Eastern suburbs With ongoing business expansion, new product launches, and major client wins, it's an exciting time to join this thriving fintech company. If...

  • Customer Service Representative

    4 days ago

    Cheltenham, Australia Totally Game Full time

    **Why work with us?** - Training and continual support provided - Career advancement opportunities in head office - A fun and exciting opportunity to go behind the curtain of one of Australia’s favourite pastimes. - Competitive remuneration and employee perks. **About the role**: Totally Game is an exciting family entertainment venue located in Southland,...

  • Sales & Customer Service – Full time -

    1 week ago

    Cheltenham, Victoria, Australia Modern Furniture Full time $60,000 - $80,000 per year

    About Us: At Modern Furniture, we specialise in contemporary, high-quality home and office furniture. With a strong reputation for style, reliability and service, we are looking for an experienced Sales and Customer Service Representative to join our team in-house at our Cheltenham showroom to support our ongoing growth.About the Role:This is a full-time,...

  • Customer Service Specialist

    4 days ago

    Cheltenham, Australia Great Southern Bank Full time

    **More about the role** Our **Customer Service Specialist (Personal Lender)** role is pivotal to supporting our purpose. Based in our **Cheltenham** (Westfield Southland) branch you will provide support and serve the local community as the first point of contact for our retail customers and their banking needs. You’ll be challenging yourself every day to...

  • Customer Service Specialist

    5 days ago

    Cheltenham, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our **Personal Banker** role is pivotal to supporting our purpose. Based in our **Westfield Southland,...