Customer Service Representative

2 weeks ago


Cheltenham, Australia Totally Game Full time

**Why work with us?**
- Training and continual support provided
- Career advancement opportunities in head office
- A fun and exciting opportunity to go behind the curtain of one of Australia’s favourite pastimes.
- Competitive remuneration and employee perks.

**About the role**:
Totally Game is an exciting family entertainment venue located in Southland, offering the latest interactive redemption and video games, great prizes, and birthday packages to suit all ages. We are looking for multiple team members to fill Summer Holiday Casual positions at our flagship location. The Customer Service Representatives are the backbone of our industry, and receive daily support from a experienced team of technicians, managers and industry specialists to ensure all our guests are leaving Totally Game with a smile on their face (as well as a cool bunch of prizes)

**Responsibilities**:

- Enthusiastically helping customers of all ages
- Serving customers with all manner of requests
- Bringing a positive attitude in every day
- Engaging in cleaning, maintenance and upkeep of the store and amusement machines.
- Testing Games daily to ensure they are functioning at 100%

**Requirements**:

- Fun and positive attitude
- Technical skills are advantageous
- Excellent initiative and attention to detail
- Working outside of normal business hours including nights, weekends, school and public holidays
- The right to work in Australia

**Salary**: $24.36 - $25.08 per hour

Schedule:

- Flexible hours
- Public holidays
- Rotating roster
- Weekend availability

Application Question(s):

- Are you available and prepared to work primarily outside of normal business hours, such as weekends, evenings, public holidays and school holidays.

**Experience**:

- customer service: 1 year (preferred)

Shift availability:

- Night Shift (required)
- Day Shift (preferred)



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