Member Services Officer Wa

7 days ago

Perth, Australia United Workers Union Full time

MEMBER SERVICES OFFICER
UNITED WORKERS’ UNION
The United Workers Union seeks a highly motivated individual to work in our Member Services Team in Perth in a fixed-term 12-month role.
The role of the Membership Services Team is to deliver exceptional day-to-day services to United Workers Union members and to provide high-quality and consistent data entry.
ABOUT UNITED WORKERS’ UNION
United Workers’ Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communities by winning significant and long-lasting gains. The Union is driving change by growing union membership, developing leadership amongst our members, encouraging active member participation in the union, building and enforcing standards in our sectors, and campaigning both politically and in the community.
The United Workers Union is proudly affiliated with the Australian Labor Party.
KEY RESPONSIBILITIES
- Deliver a professional service to all members of the Union, including staffing inbound phone lines.
- Process membership transactions including new members, financial transactions and resignations.
- Ensure quality of data entry and take steps to enhance where possible.
- Resolve and escalate queries as necessary.
- Adhere to existing working practices, methods, and procedures.
- Maintain confidentiality and observe data protection and associated guidelines.
- Carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.
- Ensure that the Union’s values of equity, diversity and inclusion are upheld and promoted.

KEY SELECTION CRITERIA
**A Member Services Officer demonstrates**:

- Excellent customer/member service skills;
- Attention to detail and excellent data entry skills;
- Ability to take direction and follow process;
- Excellent verbal and written communication and liaison skills;
- Intermediate Microsoft Office & Excel skills;
- A commitment to the United Workers Union values.

To perform this job, you will also be required to have or obtain and maintain:

- Right of Entry Permits
- Immunisation against COVID-19 or have a medical exemption

REMUNERATION
An attractive remuneration package will be offered to the successful applicant, which will include:

- Salary commensurate with demonstrated skills and experience;
- 16% superannuation;
- 4 weeks annual leave plus 25% leave loading

HOW TO APPLY
Please submit your resume, together with a cover letter addressing the selection criteria to Julie Korlevska, Deputy Director (People, Culture and Change) through Dayforce Careers page.
CLOSING DATE
Completed Applications must be received by 4pm (AEST), Wednesday 9 October 2024.

  • 2025 Wa Resident Medical Officer

    2 weeks ago

    Perth, Australia WA Health Full time

    This is a Recruitment Pool for Fixed Term Full-Time, Fixed Term Part-Time Resident Medical Officer and Service Medical Registrar **appointments**, commencing from mid-2025. **Are you ready to make a difference in healthcare in Western Australia?** **About the Role** We are recruiting suitably qualified Resident Medical Officers and Service Medical...

  • Accounts Receivable Officer

    3 weeks ago

    Perth, Western Australia RAC WA Full time

    RAC WA Perth, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Accounts Receivable Officer role at RAC WARAC WA Perth, Western Australia, Australia3 days ago Be among the first 25 applicantsJoin to apply for the Accounts Receivable Officer role at RAC WAWith over 1.3 million members RAC is one of WA's most iconic and...

  • Accounts Receivable Officer

    3 weeks ago

    Perth, Western Australia RAC WA Full time

    RAC WA Perth, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Accounts Receivable Officer role at RAC WARAC WA Perth, Western Australia, Australia3 days ago Be among the first 25 applicantsJoin to apply for the Accounts Receivable Officer role at RAC WAWith over 1.3 million members RAC is one of WA's most iconic and...

  • Member Service Consultant

    1 week ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” We are looking for x2 passionate and dedicated Member Service Consultants to join our RAC Finance team on a...

  • Member Services Consultant

    2 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    Exciting opportunity to provide excellent member service for personal loan and investment accounts- - Full time, Permanent position- - Based at our newly refurbished, West Perth office- With over 1.1 million members RAC is one of WA’s most iconic and trusted brands. RAC’s vision is for a safer, sustainable and connected future for Western Australians....

  • Customer Service Consultant

    2 days ago

    Perth, Western Australia RAC WA Full time

    RAC WA Joondalup, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Service Consultant role at RAC WARAC WA Joondalup, Western Australia, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant role at RAC WAGet AI-powered advice on this job and more exclusive...

  • Field Officer

    1 week ago

    West Perth, Australia WA Police Union Full time

    The Western Australian Police Union of Workers (WAPU) is seeking a Field Officer to play a pivotal role in advocating for the rights and interests of police officers and police auxiliary officers in Western Australia. This role involves maintaining an active presence with WAPU members in their workplaces and supporting WAPU Branches. The role is responsible...

  • Metro Member Service Consultant

    1 week ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." The Opportunity: As a Member Solutions Consultant, you will engage with current and potential members from your local...

  • Senior Marketing Officer

    7 hours ago

    Perth, Western Australia Alzheimer's WA Full time

    Add expected salary to your profile for insights About Us: Alzheimer's WA is the leading provider of dementia care in WA.Alzheimer's WA has been serving the community for more than 40 years.Our organisation provides direct respite, home care, education and dementia support services.Additionally, we raise awareness and advocate to people living with dementia...

  • Wa| Claims Coordinator

    1 day ago

    Perth, Western Australia Bay Building Services Full time

    About The CompanyBay Building Services is a market leader when it comes to insurance building in Australia, operating offices throughout VIC, TAS, NSW, QLD, SA, WA & ACT.For more than 30 years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact and malicious damage.About The...