Client Service Officer

2 weeks ago

Perth, Australia HAYS Full time

Client Service Officer_Entry Level Insurance_Career Progression_Permanent Full Time_Hybrid Position

**Your new company**

This company is one of the largest general insurance groups in Australia and New Zealand and are known for a highly customer focused approach in everything they do. We currently have a 12 month fixed term contract based in West Perth for a Client Service Consultant.

Your new role
- Responding to queries on client accounts from amendments to modifications to insurances policies
- Providing administration support to Area Manager, Account Manager & Authorised Representatives
- Completing insurance quotes, renewals, and client retention calls
- Maintain outstanding debtors to ensure debts are managed in line with KPIs
- Develop and maintain strong client and agent relationships

What you'll need to succeed
- Great customer service and people skills
- Energy, enthusiasm, and drive to participate in a positive team environment
- Experience in customer service
- Ability to make decisions and work within business rules and processes
- Proven ability to adapt to a fast-paced environment and work to targets
- Understanding of general insurance industry is a bonus but not essential

What you'll get in return

Full time 12 month fixed contract position with a competitive salary. A working environment that provides professional growth as well as ongoing support and recognition/rewards for our employees who are the face of our company.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2748696

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