Client Service Officer

24 hours ago

Perth, Western Australia Lockton Companies Australia Full time $60,000 - $80,000 per year

Client Service Officer – Insurance Broking

  • Hybrid and Flexible Work Environment in Perth
  • Work for the world's largest privately owned insurance broker
  • Excellent opportunity for someone to build a career in a fast-growing company (including mentoring program and personal development plan for each associate)

Are you an organised and driven individual looking for a career growth opportunity? At Lockton, we look for people who want to make things happen, who are intelligent and insightful, and who enjoy delivering great service by forging meaningful relationships. If this sounds like you, we have an excellent opportunity for someone to join our Care, Community and Education Team in Perth as a Client Service Officer, and we want to hear from you

What will you be doing?

This is a fantastic opportunity to learn the world of insurance broking. This entry-level role will involve providing support and assistance with all aspects of servicing of client insurance needs as required by senior staff members.

Duties include:

  • Preparation and processing of documents
  • Maintaining records
  • General team administration
  • Any additional duties required in the daily servicing of clients
  • Communicating with the clients via email and phone

To be successful in this role, you will need:

  • Be capable of following directions and working collaboratively with others, while also being self-motivated and able to manage own workload.
  • Be able to manage multiple responsibilities simultaneously.
  • Have excellent communication and interpersonal skills (verbal and written).
  • Have a high level of attention to detail and be super organised.
  • Have a good sense of humour and be adaptable to change.
  • Be responsive to the changing needs of the team, office and business, and to any issues that arise.
  • Have a strong 'can-do' attitude and willingness to pitch in.

It would be great if you had:

  • Demonstrate some level of customer service experience
  • Demonstrated knowledge of Microsoft Suite
  • Minimum of one year of general insurance experience is an asset

We offer:

  • An agile work environment.
  • A focus on training and development opportunities and mentoring program.
  • Discounted corporate private health insurance and a free flu vaccination program.
  • Salary Continuance insurance to protect you and your family in the event you suffer an illness or injury.
  • Paid parental leave and 1 paid volunteer leave day per calendar year.
  • Access to Uprise employee assistance program including coaching and counselling.
  • Social activities and community engagement organised by our new wellness committee.

How to apply:

If you think you'd be a great fit, please click "apply" with a CV and detailed cover letter indicating why this job posting caught your attention and how your skills and experience are a fit for this role.

Lockton is an equal opportunity employer. We strongly encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background

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