Level 3 Helpdesk

1 week ago


Parramatta, Australia Ashdown Consulting Full time

$392 - $434 p/d + super
- 6 month contract (with potential to extend)
- Parramatta + WFH

**Level 3 Helpdesk | 6 month contract | $479.57 p/d Incl. Super**
- $392 - $434 p/d + super
- 6 month contract (with potential to extend)
- Parramatta + WFH

**About the Company**

This NSW Government agency uses data and behavioural insights to drive improvements with government and provide services to NSW. We are looking for someone to start ASAP on a 6 month contract paying up to $434 p/d + Super located in Parramatta with flexible work arrangements.

**About the team**

The Team you are joining is guided by evidence-based customer satisfaction and is transparent and accountable for the performance of these services and the continual enhancement of services lead by the NSW community.

**About the Role**

We are currently seeking to appoint a Level 3 Helpdesk with a leading NSW Government agency who will be responsible for the administration, management and continuous development of Language Services IT projects.

**_Key accountabilities include:_**
- Analyse data collected from various systems and prepare timely reports as requested by Director Language Services.
- Resolve any software/hardware related issues with internal and external providers.
- Maintain an overview of the functionality and effectiveness of the systems to identify areas for enhancement and/or remediation.
- Analyse data collected from various systems and prepare timely reports as requested by Director Language Services.

**About You**
- Delivery and customer focused.
- Excellent stakeholder engagement skills
- Tertiary qualifications in IT
- 3+ years' experience in a Helpdesk position

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support



  • City of Parramatta Council, Australia Aurec Human Capital Group Full time

    Overview Help Desk Officer - Level 2 Permanent position • Salary: Up to $130,000 • Sydney Location - Inner West - Onsite • Healthcare Industry • Microsoft | AWS | Active Directory | Citrix The Role As an experienced Level 2 Helpdesk technician working in a fast-paced environment, you'll play a key role in resolving IT issues, ensuring the smooth...


  • Parramatta, Australia ACOS Personnel Full time

    This well-established Company takes pride in their top level IT service they provide to a wide variety of Sydney based businesses. This supportive workplace has an exciting new opportunity to join their team - all you need is a passion for all things IT and a willingness to be trained! Each day will be different handling; - Ticket management -...


  • Parramatta, Australia Parramatta City Council Full time

    The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally,...


  • Parramatta, Australia Trucell Full time

    Company Description Trucell started 15 years ago providing IT services to healthcare providers. Based in Parramatta we have clients across NSW, QLD, VIC, and Western Australia. Aboriginal and Torres Strait Islander people are encouraged to apply. **Job Description**: OVERVIEW The number one goal of everyone in our team is to make our clients...


  • Parramatta, Australia Parramatta City Council Full time

    The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally,...


  • Parramatta, Australia Austcorp Executive Full time

    Large commercial company - Newly created mid-level UX role - Plenty of opportunity to grow This large commercial company has a newly created position for a mid-level **User Experience Designer **to join the team. Within the role you will be working with various business teams and will be responsible for the customer experience design. The responsibilities...


  • Parramatta, New South Wales, Australia Empower IT Solutions Pty Ltd Full time $60,000 - $80,000 per year

    About UsEmpower IT Solutions is a technology company, based in PARRMATTA - servicing medium to large sized businesses across Australia & New Zealand over the last 21 years.We provide Managed IT Services, Managed Cyber Security, Private Cloud & IT Projects under our IT Services lob and provide Dynamics 365, SharePoint & Power BI services under...


  • Parramatta, Australia Cushman & Wakefield Full time

    **Job Title** Customer Service Consultant **Job Description Summary** The Customer Experience Consultant will provide dedicated on - site client support and for ensuring that account KPI’s are met or exceeded as they relate to helpdesk activities. This role reports into the centralised CXC however it is expected that this role will interact daily with...


  • Parramatta, Australia Talent International Full time

    australia parramatta contract up to au$37.36 per hourTalent International is currently recruiting for an **APS 3 Participant Support Officer x 2 **to work for one of our **Federal Government clients** based in **Parramatta / Charlestown. **The position is **18-month contract role with the possibility of extension**.** **The role is paying **$37.36/hour +...


  • Parramatta, Australia KinCare Full time

    **Job Description**: - $1000 loyalty bonus with additional annual leave days - Guaranteed hours and shifts in **Parramatta 2150**: - Perm Part Time - Extensive paid training. Paid km’s. Phone allowance and other discounts When was the last time you made a difference in someone's life? For our Aged Care Workers, it’s with every customer, and on every...