Collections Officer

2 weeks ago

Gold Coast, Australia Scottish Pacific Business Finance Full time

Call Centre & Customer Service
Customer Service

We're on the look out for a Collections superstar with a passion for customer service excellence to join us.

Our Purpose

We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 30 years ago with a very relationship focused approach helping the SME market with their cashflow requirements. Customer relationships remains in our DNA.

We want to make it even easier for businesses to obtain the finances that they need to thrive and grow in today’s marketplace with disruptive experiences and products.

How you'll make an impact:
Be part of an innovative, fast growing dynamic FinTech and make a difference. Perfect role for a results-orientated Collections or Debt Recovery professional looking for a change.

As a Collections Officer you be responsible for managing collections activity and will help protect ScotPac’s exposure through effective debt recovery whilst simultaneously striving to give best possible service to our clients.

What you’ll do:

- Be responsible for high volume outbound “soft collections” through our technical platform
- Manage the collections activity in line with relevant debt collection guidelines
- Negotiate missed payments and payments plans and issuing relevant notices
- Liaise with third party legal teams for advance collections, mercantile agents, debt sale organisations and relevant industry bodies

What you’ll bring with you:

- Highly motivated with an ability to work effectively and efficiently in a fast paced high volume environment within our collaborative team
- Previous experience in collections or debt recovery
- Possess exceptional communications skills to maintain, nurture and build relationships
- Previous experience in commercial finance would be an advantage but is not essential
- Curious mindset with a hunger for learning new skills.

What We Bring:

- Wellness benefit centred around your physical, mental, financial and social health including a $299 allowance to spend on your health each year and Birthday leave
- Leave incentive policy
- Mental Health Relief Day
- Paid Parental Leave
- Collaborative, supportive inclusive culture with excellent learning and development opportunities - be part of the broader ScotPac group where everyone is friendly & happy to help and learn from leading industry experts
- ScotPac Covid-19 Vaccination Policy

  • Collections Officer

    4 days ago

    Gold Coast, Australia HAYS Full time

    An experienced collections officer is needed for a growing and well established organisation. **Your new company** Our client is a leading organisation in their industry, with a strong presence and offices across Australia and New Zealand. Due to rapid growth since their operation starting in 2003, they are seeking an experienced Collections Officer based...

  • Debt Collection Officer

    7 days ago

    Gold Coast, Australia Shred-X Full time

    As part of the Freightways Ltd group of companies, SHRED-X is a fast paced and rapidly growing company providing complete Documentation, Electronic Products and Specialist Fabric Destruction and Recycling Solutions for all types of businesses. With a commitment to exceptional customer service and the development of innovative and sustainable practices, our...

  • Collection Specialist

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeAdministration Full time $60,000 - $75,000

    Job Title: Accounts Receivable OfficerInfinite Aged Care is a leading provider of residential aged care services with a strong focus on delivering the highest level of service to our residents. Our team is passionate about creating long lasting memories and we offer our employees the opportunity to broaden their skills and achieve their potential.We are...

  • Data Collection Specialist

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeCollector Full time $70,000 - $71,000

    We are seeking a highly motivated and detail-oriented Data Collection Specialist to join our team. In this role, you will be responsible for collecting data from local grocery stores within a designated territory.Job Description:This is an exciting opportunity for individuals who enjoy working independently and have strong communication skills to report on...

  • Arcade Collections Officer

    2 weeks ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **About us**: Intencity opened its first Family Entertainment Centre (FEC) in 1995 and was wholly acquired by Village Roadshow Limited in 1999. We operate closely with Village Cinemas and Warner Village Theme Parks. Intencity FEC’s are found in 6 locations along the East Coast of Australia as well as Adelaide and Tasmania. We have a vast array of classic...

  • RDAS Data Collection Agent

    2 weeks ago

    Gold Coast, Queensland, Australia CROSSMARK Australia Full time

    Join to apply for the RDAS Data Collection Agent - Coomera - QLD role at CROSSMARK Australia1 day ago Be among the first 25 applicantsJoin to apply for the RDAS Data Collection Agent - Coomera - QLD role at CROSSMARK AustraliaWe are currently searching for a motivated and enthusiastic person to join our dedicated national team, collecting data within the...

  • Accounts Receivable

    2 weeks ago

    Gold Coast, Australia Shred-X Full time

    As part of the Freightways Ltd group of companies, SHRED-X is a fast paced and rapidly growing company providing complete Documentation, Electronic Products and Specialist Fabric Destruction and Recycling Solutions for all types of businesses. With a commitment to exceptional customer service and the development of innovative and sustainable practices, our...

  • Rdas Data Collection Agent

    7 days ago

    Gold Coast, Australia CROSSMARK Australia Full time

    We are currently searching for a motivated and enthusiastic person to join our dedicated national team, collecting data within the grocery industry. - Casual role working approx 8 hours per week with opportunity to flex up! - Flexible and autonomous role with plenty of support from a national team - Opportunity to represent Australia's largest retail data...

  • Collections Supervisor

    3 weeks ago

    Cassowary Coast Regional, Australia LOLC EL-OULA MICROFINANCE EGYPT Full time

    3 days ago Be among the first 25 applicantsDirect message the job poster from LOLC EL-OULA MICROFINANCE EGYPTHead - Micro Loans & Asset-Backed Finance - EgyptCompany DescriptionLOLC EL-OULA MICROFINANCE EGYPT (EL-OULA) was originally established in 2005 as First Microfinance Foundation by the Aga-Khan Association for Microfinance (AKAM), Switzerland....

  • Office Manager

    2 weeks ago

    Gold Coast, Australia HAYS Full time

    Reputable project management company is seeking an amazing Office Manager to join their team! Your new company Delivering unique and stunning projects to the public and private sectors of South East Queensland, this reputable company's focus is to provide high quality, modern structures to it's clients. Your new role Reporting to the company director, the...