Event Customer Service Staff

4 days ago

Wollongong, Australia ACES Group Full time

Event Force are seeking event customer service staff with a valid RSA qualification interested in working casually at WIN Stadium & Entertainment Centre - **with potential shifts available on 2, 8 and 9 August 2025.**

**About the Role**:
Event Force (owned by ACESGroup) are seeking motivated RSA Marshals who will be part of the casual event customer service staff to work at WIN Stadium and Entertainment Centre in Wollongong with potential shifts available on **2, 8 and 9 August 2025.**

We are looking for fun, outgoing, professional team members who are passionate about providing exceptional customer service to fans at events. You will be working in monitoring guests coming up to the bar, checking IDs, and ensuring that patrons comply with the Response Service of Alcohol standards.
- **Shift opportunities may also exist in the future for those interested in working with Event Force across other events in surrounding areas including Greater Sydney, Campbelltown and Wollongong. However, applicants for this role must be available to work at WIN Stadium and Entertainment Centre on 2, 8 and 9 August 2025.**_

**You will be**:

- Monitoring guests coming up to the bar
- Checking IDs
- Providing General Customer Service

**What you need**:

- **A valid RSA qualification**:

- **Must be available to work on 2, 8 and 9 August 2025**:

- Reliability, punctuality, and attention to detail
- Exceptional personal presentation
- The ability to follow procedures
- Great service with a smile
- Appropriate work rights in Australia

**Why work with Event Force?**

In addition to a fun team atmosphere at the country’s best events, Event Force also offer;
- Training opportunities (via ACESGroup internal Registered Training Organisation)
- Minimum 4-hour shifts
- Attractive rates of pay
- Flexible rostering
- Future growth opportunities/career pathways

If you are ready to join a dynamic and growing team with a company that truly values your contribution, then **APPLY NOW**
- ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain._

**Job Type**: Casual

Pay: From $35.07 per hour

Work Location: In person

Expected Start Date: 02/08/2025

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