IT Systems Compliance Analyst

5 days ago

Sydney, Australia DWF Full time

Why join us?:
A fantastic opportunity to join our growing and evolving IT team in Sydney.

To maintain and develop system compliance of all IT processes and security. Ensuring the improvement and general development of the IT systems which support these processes and ensure compliance with DWF standards.

To work with other teams within the company support network of Central Services, to deliver a consistent high level of service of the JML (joiners, movers & leavers) processes and system compliance.

**Responsibilities**:

- Work with IT Systems Compliance Lead to manage and develop administration and compliance of IT processes.
- To review the automation portal and HR System before finalising the creation of the full Joiners account within Active Directory in accordance with process guidelines.
- Maintain the creation and removal of distribution groups/ shared mailboxes within Active Directory working when necessary.
- Manage workload within the IT call logging system Manage Engine within agreed department SLA's. Ensuring licenses are maintained for software and services for Office 365.
- Ensuring licenses are maintained for software and services for Office 365.
- To work with IT Systems Compliance Lead to further develop the JML process where required

What will help you succeed in this role?:

- Accuracy and attention to detail.
- Organisation skills and a good knowledge of MS Excel is essential.
- A good level of IT knowledge is an advantage.
- Work in a fast paced, demanding environment.
- Possess good interpersonal skills and a service-orientated approach.
- Excellent organisational and time management skills with experience of meeting SLA/ KPI’s targets and deadlines.
- Be detail orientated with a significant emphasis on quality of work.
- Act on own initiative but to be aware when to escalate matters when appropriate.
- Have a flexible approach to working hours and strict timeframes.
- High level of professionalism, integrity, and ethics, with the ability to handle confidential and sensitive information
- Problem-solving and analytical skills, with the ability to identify and resolve issues and conflicts

What we offer:
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.

About us:
DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

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