Manager, Account Management

2 weeks ago

Sydney, Australia Rippling Full time

**About Rippling**

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

**About the role**:
We’re looking for a pragmatic, growth-minded Manager with a proven track record of success to lead our Sydney-based Account Management team. As first line manager, you will coach and develop Account Managers for our APAC HQ’d companies. You will lead your teams to meet their quota attainment and personal objectives. You will be responsible for developing multiple employees for promotion in this fast growing company.

**What you will do**:

- Manage a team of 2-5 account managers to deliver ~$1 MM annual sales
- Provide leadership and direction to a newly established team - including hiring, training, and pace setting
- Develop specific and targeted goals for contributors on your team to help them grow and develop
- Find innovative and creative ways to improve and increase performance
- Create, iterate and improve on “set piece” customer engagements to develop best practices that scale in APAC
- Support consistent and consultative sales and client success processes
- Directly manage and resolve customer escalations
- Partner with Account Managers and Technical Account Managers to manage renewals and reduce churn risk
- Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team and product to get things done

**What you will need**:

- A minimum 3 years of experience scaling and managing a client-facing sales or account management team in a fast-paced environment
- Previous experience as a top-performing account manager or sales executive
- Proven track record of team quota-attainment via new product sales and upgrades (license expansion sales are not likely relevant)
- Proven track record of managing renewals and minimising churn risk
- Proven leadership skills, people management skills
- Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company
- Eager for a very hands-on role, where you’ll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly
- Highly organised, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small
- High integrity individual who’s enthusiastic about building a great company for the long term
- Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

**Additional Information**

Rippling employees work on a Hybrid Office Model - 3 days per week in our Sydney office.
- #li-hybrid_

  • Account Director

    1 week ago

    Sydney, New South Wales , Australia Demo Account Full time $120,000 - $180,000 per year

    Summary:We are seeking an experienced Account Director to oversee and manage our client accounts across all industries. The ideal candidate will have a proven track record of building and maintaining strong relationships with clients, driving revenue growth, and leading a team of account managers.Responsibilities:Develop and execute strategic account plans...

  • Recruitment Consultant/account Manager

    1 week ago

    Sydney, Australia Career Management Services Full time

    Utilise your extensive recruitment experience in a consultative role - Coach, mentor and provide career advice - Full Time or 4 days a week - Work from home or office We are looking for recruiters who would like to take on more of a consultative role and utilise their wealth of knowledge about the industry, the recruitment process and organisations to...

  • Store Manager

    5 days ago

    Sydney, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: North Sydney-Chatswood area / Sydney CBD -...

  • Accounts Administrator

    5 days ago

    Sydney, New South Wales, Australia Intrec Management Full time $60,000 - $80,000 per year

    Date posted:29 September 2025Location:NSWBuild Your Career with INTREC At INTREC, we know that Our Difference is Our People. For over 29 years, we've been safely and sustainably delivering interior fitout, refurbishment, and construction projects across Australia's Eastern Seaboard. Our work spans key sectors including Education, Health, Government, Aged...

  • Retail Account Manager

    7 days ago

    Sydney, Australia Bespoke Career Management Full time

    **Sector**:Architectural and Interior products - **Job Ref**:61712 **About this role**: An exciting full-time Retail Account Manager role is available for the planning and execution of sales activities for a bespoke architectural tapware design and manufacturing company. For over 20 years, this well-established, family-owned Australian company has been a...

  • Financial Accountant

    1 week ago

    Sydney, New South Wales, Australia Wilson Asset Management Full time $90,000 - $120,000 per year

    Financial AccountantSydney | Full-time | PermanentAt Wilson Asset Management, we manage $6.0 billion in funds under management for over 130,000 retail shareholders. We are a purpose-driven investment manager with over 27 years of making a difference for shareholders and the community.Our finance team is a critical to our business, working closely with all...

  • Office Manager

    5 days ago

    Sydney, New South Wales, Australia Vital Strata Management Full time

    Office Manager (Accounting & Reception Focus)Vital Strata – St Leonards, NSWAre you an experienced Office Manager ready to take the next step in your career with an award-winning, value-driven company? Vital Strata is a highly respected leader in Sydney's strata management sector, recognised for our outstanding service, innovative solutions, and unwavering...

  • Accounts Manager

    1 day ago

    Sydney, Australia Hudson Australia Full time

    Our client is looking for an Accountant to manage the accounts payable and processing of payments and credit card and invoice conciliations. Our client is looking for an Accountant to manage the accounts payable and processing of payments and credit card and invoice conciliations. You will manage a high volume of accounts payable, vouching and processing...

  • Account Manager

    1 week ago

    Sydney, Australia Adyen Full time

    **This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • Account Manager

    2 weeks ago

    Sydney, Australia AA Appointments Full time

    A long standing corporate travel management company with an excellent reputation in the market are looking for an experienced corporate Account Manager to join their superb team and manage their APAC accounts. **About the Role** As the Account Manager for this award winning TMC your day will involve: - Managing relationships with corporate accounts...